Britannia Gold Exchange LTD

Buying gold by post from Birmingham's Jewellery Quarter

Britannia Gold Exchange LTD is a family-run business based in Birmingham's historic jewellery quarter (United Kingdom) that buys gold and other precious metals from individuals through an insured postal delivery system. The firm presents itself as a safe and transparent alternative for selling jewellery, scrap gold, broken items, coins, bullion and dental gold, regardless of their condition.

The service is built around a free postal kit that the company sends to the customer's home. The package includes secure packaging and a pre-paid Royal Mail Special Delivery envelope with full insurance cover. Once the material is received, the valuation is carried out the same day and the offer carries no obligation to sell: if the customer declines it, the items are returned free of charge and insured.

How the selling process works

The procedure described by the company consists of four steps. First, the customer requests the free postal kit. They then receive the insured Royal Mail package at home and send their items in the pre-paid envelope. The company then carries out a same-day valuation and communicates a no-obligation offer. If the customer accepts it, payment is made within one hour.

The firm states that most kits are delivered within one or two days and that the complete process, from request to payment, is usually completed in three to five days.

Materials and items it buys

The company purchases gold jewellery, scrap gold, broken items, coins, bullion and dental gold, among other items, without requiring any particular condition. The valuation is based on real-time gold market prices and weighing with calibrated equipment.

The website includes a precious metals calculator that allows an estimate to be made according to the type of metal and the weight in grams. The options include 24, 22, 18, 14 and 9 carat gold, platinum and sterling silver. The results are guide prices and the final valuation is confirmed after inspection. At the time of analysis, the page showed a gold price of £3,237.83 per ounce and £104.1 per gram for 999 fine gold, with rates last updated on 25 September 2026.

Guarantees and stated commitments

The company offers a Price Match Promise: if the customer receives a higher offer from an approved dealer, the company undertakes to match it. It also states that it checks its competitors' offers daily to ensure the highest payouts, a claim that corresponds to its own commercial presentation.

The firm stresses that shipping is insured throughout the entire process, from postage to valuation and any return. Returns are free if the customer decides not to sell.

Membership and business structure

Britannia Gold Exchange LTD is registered in England and Wales with number 17327003. The company is a member of the National Association of Jewellers (NAJ) with number NAJ-75025, an accreditation which, according to its presentation, implies compliance with a code of conduct based on honesty, integrity and professionalism.

The firm describes itself as family-run with two generations of experience in buying and selling gold. It operates from The Argent Centre, in Hockley, Birmingham, in the Jewellery Quarter district.

Customer service and payment methods

The company handles enquiries by freephone and email. Telephone service hours are Monday to Friday, 8:00 to 18:00. Accepted payment methods include American Express, Apple Pay, Diners Club, Discover, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, Union Pay and Visa.

Location and contact

The Argent Centre, Hockley, Birmingham B1 3HS · Email: team@britanniagoldexchange.co.uk · Hours: Monday to Friday, 8:00 to 18:00