Private Sick Pay

Private Sick Pay, income protection for UK workers

Private Sick Pay is a trading style of Family Confident Limited, an appointed representative of Plan and Prosper Financial Group Limited, authorised and regulated by the Financial Conduct Authority (FCA) under numbers 798095 and 943517. Its activity focuses on marketing income protection insurance for UK workers, both employed and self-employed, who stop receiving their salary if an illness or injury prevents them from working.

What it covers and how it works

The product is designed to replace part of the income when the insured person cannot work due to illness or injury. Cover can reach up to 70% of usual income and, according to the company's information, is usually paid tax-free. Payment is made monthly after a waiting period chosen by the client at the time of taking out the policy, and the duration of payments is also selectable, with options ranging from six months to several years.

The company states that cover is in addition to Statutory Sick Pay, not a replacement for it, and that it is available to both employees and self-employed workers. In most cases no medical examination is required to take out cover; for longer-term cover that pays out over several years, some health questions may be asked, guided by an adviser.

The problem it addresses

The company argues that UK Statutory Sick Pay is insufficient for most workers: according to its example, it amounts to £505 per month, does not allow control over cover or its duration, stops after 28 weeks even if the worker is still off work, and does not cover self-employed workers. In response, Private Sick Pay offers up to 70% of usual income, flexible benefit periods and cover for employees and self-employed workers.

The company stresses that protection must be taken out before incapacity occurs: if the person is already off work due to illness or injury, it is not possible to take out cover.

Profile of the insured

The product is aimed at those who depend on their salary to cover rent, mortgage, bills and everyday expenses. For employees, cover helps replace income when the employer stops paying; for self-employed workers, it provides an income while they recover, so that the business and financial obligations are not affected.

Application process

The site describes a three-step process: an eligibility check that takes about 30 seconds, choosing the cover and desired monthly amount, and receiving the monthly benefit in the event of incapacity for work. The company states that there is no obligation to take out cover after the check and that the process is simple and without complex forms. A UK-based adviser helps tailor the cover and facilitate the price.

Customer reviews

The company shows customer ratings on Trustpilot, where it states it has more than 1,000 reviews and an excellent rating. Among the testimonials collected are those of Julie, a 51-year-old childcare worker, who took out cover and months later made a claim; Kester, who praises the help received during his claim; Shara, who highlights the attention of Rachael Bennett; and L J, who thanks Robert for his support in taking out and processing his claim.

Structure and regulatory backing

Private Sick Pay operates as a trading style of Family Confident Limited, an appointed representative of Plan and Prosper Financial Group Limited, authorised and regulated by the Financial Conduct Authority. The company's registered address is 39 Dargan Rd, Belfast BT3 9JU. The company states that its support team is UK-based and that the process is clear and transparent.

Location and contact

39 Dargan Rd, Belfast BT3 9JU · Phone: 0300 303 5758