Casual Basement Designer Outlet

Online designer fashion outlet based in Bedford

Casual Basement Designer Outlet is an online store specialising in the sale of designer brand clothing with discounts that, according to its own catalogue, reach up to 70% off the original price. The company operates from the United Kingdom and offers next-day delivery. Its presentation highlights a five-star rating awarded by customers on TrustPilot.

The site functions as a digital outlet: each product appears with a reduced price against a crossed-out reference price, confirming the permanent discount model on high-end brands.

Catalogue: menswear, kidswear and womenswear

The offering is organised into three main audience groups. The menswear section is the most developed and includes accessories and footwear, jackets and coats, jeans and trousers, knitwear, loungewear, polo shirts, shirts, shorts and swimwear, sweatshirts and hoodies, and T-shirts.

The kidswear section replicates many of these categories with accessories, jackets and coats, legwear, polo shirts, sweatshirts and hoodies, and T-shirts. Womenswear appears as its own category, and the catalogue is completed with gift cards.

Brands and featured garments

Among the brands in the catalogue are Stone Island, C.P. Company — including its children's line C.P. Company UnderSixteen — and Ralph Lauren. The product listings include technical and outerwear garments such as the Chrome-R Lens Bomber Jacket, the Flatt Nylon Goggle Parka, the Taylon L Mixed Lens Jacket, the Gore G-Type Lens Jacket, the Eco-Chrome R Down Lens Jacket, the Micro-M Down Field Jacket, the Weatherproof Cotton Canvas Ghost Parka, the Padded Soft Shell-R_E DYE Long Jacket, the Micro Twill Down Parka and the Felted RWS Wool Pea Coat.

Knitwear and mid-layers also appear, such as the Cotton Fleece Pocket Sweatshirt, the Program_3 Hooded Fleece Sweatshirt, the Program_3 Felt Overshirt, the Panama Cotton Zipped Overshirt and the Taylon L Lens Overshirt Jacket, as well as the Colden Packable Down Gilet by Ralph Lauren and the Knitted Ski Mask by C.P. Company.

Promotions and how the store works

The site shows an active autumn sale campaign and presents a selection of featured products with their reduced price, such as the Taylon L Mixed Lens Jacket (from £875 to £675), the Chrome-R Multi Pocket Bomber Jacket (from £555 to £395) and the Mil-Spec Stretch Ripstop-TC Jacket (from £585 to £425). These figures correspond to the catalogue published at the time of analysis and may vary.

The store has a customer account area with login, shopping cart and search by brand or product. It has informative pages for customer services, delivery, exchange and returns, payment, size guide and terms, as well as a subscription form to receive promotional offers.

Customer service

The company provides support via a telephone voicemail box and email, with opening hours Monday to Friday from 9:00 to 17:30. Its stated postal address is a PO box in Bedford, United Kingdom.

Location and contact

PO Box 1646 Bedford MK45 6AG United Kingdom · Phone: 01234 740 507 · Email: support@casualbasement.co.uk · Hours: Monday - Friday 9.00am to 5.30pm