VioVet

VioVet, online veterinary retailer based in Bedford

VioVet Ltd operates as a UK-registered veterinary retailer and focuses its activity on the online sale of medicines, food and accessories for animals. Its catalogue covers dogs, cats, horses, small mammals, birds, farm animals, fish and reptiles, and includes both products requiring a prescription and over-the-counter items.

The company presents itself as a leading UK supplier of veterinary medicines online and pet and horse supplies, with an ordering system designed to simplify the purchase of everything companion and farm animals need.

Prescription medicines: three steps and veterinary dispensing

The site describes a three-step procedure for purchasing prescription medicines: find the medication, place the order and send the prescription. This system applies to treatments for dogs, cats, horses and other species, with home delivery.

Dispensing is carried out under veterinary supervision. The register identifies Nicholas Garside (BVetMed MRCVS), Sophie Meers (BVetMed MRCVS), Juliette Edmonds (BVSc MRCVS) and Sarah Dantas-Goddard (CertAVP MRCVS) as responsible for this task, each with their Royal College of Veterinary Surgeons registration number. The company is also listed as a registered premises with the Royal College of Veterinary Surgeons and as an internet retailer of veterinary medicines registered under number 2045577.

Catalogue for dogs and cats

The dog range is organised by type of food (dry, wet, frozen and raw, freeze-dried, puppy, senior, breed-specific and veterinary diets) and by health condition. The dog health section includes products for behaviour and calming, dental, digestion, eyes and ears, fleas, ticks and mites, wounds, joints, skin and coat, supplements and worming. Accessories include bowls, dishes and feeding, car and travel accessories, care and grooming, carriers and crates, coats, hoodies and waterproofs, collars and leads, beds, toys, harnesses, muzzles and training equipment.

For cats, a similar structure is repeated: dry, wet, frozen and raw food, kitten, senior, breed-specific and veterinary diets, plus treats. The health section covers behaviour, dental, digestion, eyes and ears, fleas and ticks, joints, skin and coat, supplements, urine and bladder and worming. Accessories include bowls, feeders and placements, carriers, crates and pens, cat bedding, cat litter and toilets, toys, collars and leads, grooming and scratching/climbing posts and mats.

Equestrian and farm animals

The equestrian section is one of the most developed in the catalogue. It brings together horse supplements (behaviour and calming, digestion, electrolytes, general health, hoof and laminitis, joints, performance, respiratory, skin and coat), wear and rugs (boots, fly masks, veils and nets, grazing muzzles, headcollars and leadropes, high visibility rugs and travel equipment), care and grooming (bathing and washing, clipping and trimming, coat, hair and skin care, first aid, fly control, grooming, hoof care), prescription medicines for joint, digestive and respiratory conditions, and saddlery items such as bits, bridlework, girths and girth sleeves, leather cleaners and saddle soap, saddle cloths and numnahs and training equipment.

The rider clothing and accessories section includes breeches and jodhpurs, competition wear, country clothing, footwear and socks, gloves, hats and headbands, high visibility jackets and blousons, leisurewear and tops, riding hats and body protectors. For the stable and yard, buckets and feed bowls, cleaning and hygiene, feed scoops and storage, field and fencing, haynets and hay bags, horse feed, stable toys, stable yard storage and fittings and tools are offered. Farm animals have their own section for medical equipment and medication and supplements.

Small animals, birds, aquatics and reptiles

The catalogue serves chinchillas, degus, rats, gerbils, mice, ferrets, hamsters, rabbits and guinea pigs with food, treats, bedding, cage and hutch cleaners, carriers, collars and harnesses, grooming, homes and accessories, hutches, litters and toilets and toys, as well as species-specific medicines. For birds, there are cages and accessories, food, medicines and prescription medicines. The aquatics section includes accessories, fish food and pond accessories, and the reptiles section includes accessories, food and medicines.

Brands and purchasing conditions

Among the food and care brands highlighted on the site are Hill's, Royal Canin, Purina and Orijen, alongside equestrian equipment names such as Topspec, NAF, Global Herbs and Horse First. The company states that it offers free delivery on orders over £35, subject to the delivery options available, and publishes a newsletter segmented by species.

VioVet Ltd is incorporated in England and Wales with company number 7693671 and VAT number 923297219, and is part of the Pinnacle Pet Group Ltd. Its registered office is at 1a Progress Park, Bedford, Bedfordshire, MK42 9XE.

Location and contact

1a Progress Park, Bedford, Bedfordshire, MK42 9XE · Email: support@viovet.co.uk