Hughes

Hughes, domestic appliances and consumer electronics in the UK

Hughes is a British retailer specialising in domestic appliances and consumer electronics. Its catalogue ranges from large kitchen and laundry appliances to televisions, audio equipment and small appliances, with brands such as Bosch, LG, TCL, AEG, Beko, Panasonic, Nespresso and Tassimo among those featured in its range. The company presents itself as a retailer of big brands at low prices, with free delivery and store collection on most of its products.

Laundry and refrigeration

The laundry area includes washing machines, integrated washing machines, washer dryers, tumble dryers and heat pump dryers, as well as accessories. In refrigeration, it sells fridges, fridge freezers, American fridge freezers, chest freezers, upright freezers and undercounter freezers, wine fridges and spare parts. The catalogue also includes smart washing machines, tumble dryers and fridge freezers.

Cooking and small appliances

The cooking range brings together electric and gas cookers, ovens, induction hobs, cooker hoods, microwaves, dishwashers — including slimline and integrated models — and warming drawers. Small appliances include air fryers, mixers, kettles, toasters, breadmakers, food processors, kitchen machines and multi-cookers. The drinks section includes bean-to-cup coffee machines, Nespresso and Tassimo machines, milk frothers and hot chocolate machines.

Television, audio and entertainment

In imaging, televisions are offered by size ranges, from models up to 40 inches to sets of 70 inches or more, with 4K Ultra HD, QLED, QNED and OLED technologies, as well as gaming TVs and projector monitors. The audio and home cinema section includes soundbars, Dolby Atmos, DVD and Blu-ray players, hard drive recorders, smart speakers, hi-fi systems, amplifiers, turntables, headphones and DAB radios. PlayStation and Xbox consoles with their accessories, wall brackets and controllers are also sold.

Cleaning, air and connected home

The vacuuming and floorcare category comprises handheld vacuums, robot cleaners, upright and cordless vacuum cleaners, steam cleaners and accessories, together with irons and steam generator irons. For home comfort, air purifiers, dehumidifiers, fans and heating are offered, as well as home phones, video doorbells and security cameras. The catalogue is completed with cookware, cleaning accessories and outdoor cooking products such as pizza ovens and barbecues.

Buying, delivery and installation services

The company offers finance and appliance rental options, delivery on the customer's chosen day, installation, store collection, repairs and technical service, recycling and a loyalty programme called Rewards Plus, which includes protection against price drops for 30 days. It also has a price comparison service with competitors and a dedicated business channel, Hughes Business, with prices and services aimed at professional customers.

Structure and financial activity

The company named on the site is Hughes TV And Audio Limited, with registered office in Ellough, Beccles, and company registration number 00695682. The company acts as a credit intermediary, not as a lender, and offers financial products from a panel of lenders including Novuna, PayPal Credit and Klarna. Financing is presented as limited to permanent UK residents aged over 18 and subject to affordability assessment.

Location and contact

Unit 1-5 Warwick Court, Ellough Industrial Estate, Ellough, Beccles, NR34 7FD