Notino

Notino, online perfumery and cosmetics with designer and niche brands

Notino is an online store specialising in perfumes, makeup, skin, hair and body care, oral health, among other categories. Its catalogue brings together designer fragrances, niche perfumes, oriental perfumes and Korean beauty products (K-Beauty), as well as dermocosmetics, sun protection, men's line, home and mother and baby items. The platform operates through its website and offers home delivery or delivery to pick-up points.

Fragrance and cosmetics catalogue

Notino's offering covers perfumes for women, men and unisex, with brands such as Xerjoff, Montale, Viktor & Rolf, Mercedes-Benz, Montblanc, Yves Saint Laurent, Armani, Carolina Herrera, Rabanne, Mugler, Rasasi, Arabiyat Prestige, Khadlaj, Ariana Grande and Sol de Janeiro, among others. In makeup, it includes products from MAC Cosmetics, essence and Smashbox; in skin care, brands such as The Ordinary, Nacific, A-Derma, Olay and Kérastase; and in oral care, Oral-B. It also sells discovery sets, beauty boxes and advent calendars.

Shopping tools and user experience

The site features a fragrance finder (Fragrance Finder) to locate the right perfume, a virtual try-on feature for makeup (Virtual Try-On) and a foundation shade matcher (Shade Finder). It also allows you to select up to five samples for £6 through My Discovery Box and offers the possibility to try products before deciding to purchase. The platform also has a blog with beauty tips and trends.

Purchase and customer service

Notino offers a 90-day return period, fast delivery to your home or to pick-up points and the option to return tried products that do not satisfy the customer free of charge. The site displays a customer service phone number (02 03 769 2779) and a contact email address (info@notino.co.uk). The telephone service hours indicated are Monday to Friday from 9:00 to 16:00.

Presence and reach