Hyperdrug Pharmaceuticals Limited

Hyperdrug, online pharmacy for people and animals since 1828

Hyperdrug Pharmaceuticals Limited is an online pharmacy based in northern England that combines the dispensing of medicines with the sale of health products and accessories for animals. The company presents itself as the UK's first online pharmacy for people and pets, active on the internet since the turn of the millennium, and traces its origins to 1828. It is a family-run business located in the North Pennines of Teesdale, in County Durham.

The company dispenses both veterinary prescriptions and private human prescriptions, including those sent electronically by doctors through the CLYNNXX or SignatureRX systems. It does not dispense prescriptions from the UK public health system (NHS).

Medicines and parasite control

The catalogue includes prescription veterinary medicines, internal and external parasiticides, and flea and tick treatments. Featured products include Equest Pramox, a horse wormer that combines the active ingredient of Equest Gel with a drug for the control of tapeworm, encysted small redworm and bots, with one tube treating 700 kg. Advantage Chewable is also offered, a monthly beef-flavoured chewable tablet that protects dogs against fleas and ticks for one month.

The company warns on its blog that, in the case of controlled medicines, only the original prescription can be dispensed, not copies or electronic versions.

Catalogue sections by species and use

The shop organises its range into major blocks according to the animal or area of use:

• Horses: boots and footwear, wormers, fly control, supplements, grooming, licks, treats and toys, equine health supplies, rugs, stable and yard supplies, reflective wear, tack and horsewear, riding wear and country clothing.
• Dogs: wormers, flea and tick treatments, dental care, treats and chews, grooming, toys, food, coats and clothing, puppy and whelping supplies, supplements, beds, crates and doors, bowls and feeders, car and travel accessories, disinfectants and hygiene, training and walking, and summertime protection.
• Cats: wormers, flea treatments, food, treats, health supplies, grooming, disinfectants and odour control, supplements, dental care, beds and carriers, toys, scratch posts, anxiety and stress products, bowls and feeders, collars and harnesses, cat flaps, toilets and litter, and pregnancy and kitten products.
• Pigeons: treatments for canker, coccidiosis, eye problems, mites, respiratory conditions, loft treatments, tonics, vaccines and wormers, as well as supplements and vitamins.
• Farm: cattle, pig and sheep supplies, poultry supplies for smallholders, lambing, calving and farrowing products, electric fencing, livestock identification and marking, agricultural clothing and footwear, and rodenticides.
• Small pets and aquariums: aquarium and pond supplies, cage accessories, food and treats for caged birds, supplements, food and treats, grooming, harnesses, toys and chews, and small animal health, as well as wild bird products.
• Home: bird feed and feeders, cleaning and disinfectants, greeting cards and gifts, hoses and sprinklers, pest control, and tools and DIY.

Human health

The human section covers allergies, digestive, erectile dysfunction, first aid, health tests, piles, scalp and head lice, thrush, worms, cold and flu, eyes and ears, sleep, travel, vitamins, homeopathy, pain relief, prescription medicines, skin and nails, and Victorian pharmacy brands.

Professional advice and service

The company has a team of pharmacists and qualified veterinary medicine advisors (SQPs) who offer personalised guidance by phone or email. The website advertises free delivery on orders over £49 and a five-star rating on Feefo. The help section includes information on shipping, returns, uploading prescriptions and buying prescription medicines.

Corporate structure and registration

Hyperdrug Pharmaceuticals Limited is registered in England and Wales with company number 01898060, formerly under the name Hyperdrug Ltd. Its registered office is at Station Industrial Estate, Barnard Castle, DL12 0NG. The VAT number is 601882062. The dispensing of medicines is supervised by superintendent pharmacist Stephen Walton (B.Pharm, registration no. 2037094) and Ian Battersby (B.Pharm, registration no. 2043265). The company is registered with the General Pharmaceutical Council (GPhC) under number 1085202 and with the Veterinary Medicines Directorate (VMD) under number 2030014-1, and is listed as a registered online retailer of veterinary medicines.

Location and contact

Station Industrial Estate, Barnard Castle, DL12 0NG · Phone: 01833 641112 · Email: sales@hyperdrug.co.uk