Wigwam Self Storage

Wigwam Self Storage: self storage across 16 UK sites

Wigwam Self Storage is a family-owned independent self storage operator focused on providing secure, quality storage space in towns and suburbs. The company presents itself as a growing business committed to exemplary customer service and meeting the demand for secure, easily accessible facilities for both local residents and businesses.

Site network and coverage

The company operates 16 sites across the UK, distributed throughout the Cotswolds, southern England and the Midlands. Most locations are in the towns they serve, rather than on distant ring roads. The listed sites are Alton, Bath, Bristol Hengrove, Bromsgrove, Burton on Trent, Cheltenham, Chipping Norton, Dorking, Leatherhead, Lincoln, March, Marlow, Reading, Shipston-on-Stour, Tewkesbury and Warminster. According to the website, Bristol Hengrove was scheduled to open in October.

Storage types and services

The service range covers personal, business, student, document, container, drive-up, vehicle and long-term storage. The units are purpose-built, individually alarmed and monitored by 24-hour CCTV. The company offers free access every day of the week from 6am to 10pm, with short and long-term contracts and stays from two weeks. It also sells packaging materials and padlocks.

Customer profile and common uses

Reasons for use described by the company include house moves, renovations, downsizing, protecting valuables while travelling, storing garden furniture over winter and seasonal storage of items. The firm states that it serves both individuals and local businesses.

Community commitment and accreditations

Wigwam Self Storage declares itself an active participant in its local communities, with involvement in charities and outreach projects. It is also an accredited member of the UK Self Storage Association, the industry association that represents and sets standards for self storage operators across the UK.

Customer reviews

The site shows a rating of 4.9 out of 5 based on customer reviews. Comments highlight the service received, the security of the facilities, the ease of booking and access, the cleanliness and modernity of the spaces, the availability of trolleys for loading and unloading and the presence of a toilet on site. Several reviews mention team members by name for their helpfulness and efficiency during the process.