ChipsAway

ChipsAway, mobile repair of minor body damage

ChipsAway presents itself as a specialist in minor body repairs using SMART (Small and Medium Area Repair Technology), a method that allows work on specific areas of the vehicle without repainting entire panels. The company claims to be the creator of this technique applied to automotive paint and has over 25 years of activity in the sector.

Its offering is aimed at vehicle owners who need to correct localized damage without going to a conventional body and paint shop. The firm maintains that its repairs are usually faster and more economical than those of a traditional workshop, and that the result matches the original paint color.

Repair services covered by the network

ChipsAway's catalogue includes work on paintwork scratches, minor dents, bumper scuffs, alloy wheels and keyed damage. It also offers Supagard protection treatment and repairs aimed at the end of a leasing contract, designed to return the vehicle in suitable condition.

• Paintwork scratches and surface marks.
• Dents and small knocks on the bodywork.
• Bumper scuffs and deterioration.
• Alloy wheel repair.
• Keyed car damage.
• Vehicle preparation at the end of a lease.
• Paint protection with Supagard.

Mobile service model and Car Care Centres

The company operates with mobile specialists who can travel to the customer's home, workplace or wherever the customer is located. According to the firm, this approach eliminates the need to take the car to a workshop and reduces vehicle downtime.

Alongside the mobile operation, some franchisees have extended the system to the so-called Car Care Centres, workshop spaces that the company describes as an improved version of the traditional body shop, with the promise of greater speed and lower cost. The network therefore combines mobile units and physical workshops distributed throughout the UK.

Franchise network and national coverage

ChipsAway structures its activity around a franchise network. The company states it has more than 200 mobile specialists in the UK and offers a franchise package that includes training, support and access to the brand and market. The firm presents this route as a business opportunity for people interested in the car body repair sector.

Coverage extends through local specialists across the country, allowing repair requests to be handled in different areas. The company also has a presence in Ireland and the United States through the ChipsAway Ireland and ChipsAway USA brands.

Guarantee and quality control

The company assures that most of its services come with a lifetime guarantee. To maintain standards, network specialists are periodically assessed through accreditation and skills development processes. ChipsAway links this guarantee to the quality of the work performed and to customer satisfaction with the result.

Presence and rating

The company is part of the Franchise Brands plc group and operates under the ChipsAway brand in the UK, Ireland and the United States. On its website, it highlights a five-star rating on Trustpilot, a fact that the company itself presents as evidence of its customers' satisfaction.