Online Automotive

Online Automotive, car and van parts dispatched from a UK warehouse

Online Automotive is a car parts supplier that operates exclusively online from the United Kingdom. The company presents itself as the country's leading independent online parts supplier and combines that retail activity with its status as a Bosch Car Service agent, which gives it direct technical knowledge of how vehicles work and how their components wear.

Its catalogue covers components for passenger cars and vans from all major manufacturers, including Ford, Vauxhall, BMW and Audi. The company states that all products are stocked in the UK and that dispatch takes place from that warehouse.

Parts catalogue by vehicle system

The range is organised by systems and product families, making it easy to locate the part according to the fault or the scheduled maintenance:

• Brakes: brake discs and pads.
• Engine and engine management.
• Exhausts: catalytic converters, diesel particulate filters (DPF), rear silencers and centre silencers.
• Rotating electrics: alternators and starter motors.
• Steering and suspension: shock absorbers and coil springs.
• Transmission.
• Service and maintenance components.
• Cooling and heating.
• Exterior body parts and wiper blades.

The catalogue includes a featured products section with catalytic converters, DPF filters, silencers, discs and pads, shock absorbers, springs, alternators and starter motors.

Compatibility checking and technical advice

The shop includes an online compatibility checker: users enter their vehicle registration number and get the parts that fit their car or van. When there is no exact match or doubts arise, the company's team of advisers confirms compatibility or sources the required part.

That support is provided both by phone and via online chat, and is aimed at two customer profiles: individuals repairing their own vehicle and professional mechanics. The company also runs a trade support programme (Trade Welcome).

Delivery, lead times and warranty

Orders placed before 3pm are dispatched the same day, according to the shop's information, with next-day delivery in the UK via partner couriers. All parts come from established manufacturers and carry a minimum twelve-month warranty, which in many cases is extended.

The company also offers interest-free finance options under the scheme it calls "Fix Now Pay Later", designed to spread the cost of the repair.

Customer support and rating

The support service operates 24 hours a day, seven days a week, by phone and online chat. The company states it has more than 10,000 customers and displays an "Excellent" rating on Trustpilot, as well as presenting itself as a parts supplier used by industry professionals.

Company profile

Online Automotive Ltd. describes itself as a modern, internet-based parts supplier that combines automotive industry expertise with competitive pricing. Its team works with the stated aim of offering quality products at fair prices and with a high level of customer service, drawing on its status as a Bosch Car Service agent to provide technical guidance on which part is failing and when it should be replaced.

Location and contact

Phone: +441604666711 · Email: sales@onlineautomotive.co.uk · Opening hours: 24 hours a day, 7 days a week