Weald Water Softeners

Water softeners and water filters in Kent

Weald Water Softeners is a family-run company based in Ashford, in the English county of Kent, dedicated to the sale and installation of water softeners and water filters. According to its own presentation, it serves much of Kent and offers no-obligation quotes for the installation of softened water systems in homes.

The firm presents itself as having owned the business for years and traces its origins to 1995, when it began serving the area. Its managers entered the industry in 2002 working for the manufacturer Harvey Water Softeners, within the installations team, and later took over the management of Weald Water Softeners as a family business. The website states 25 years of experience in the trade.

TwinTec equipment: Cobalt and XL2

The catalogue is built around TwinTec water softeners. The Cobalt model is described as a twin-cylinder system designed and manufactured in England to work with British plumbing systems. It features a next-generation i-Lid that monitors salt levels, battery life and WiFi signal, and communicates with the myHarvey app to send real-time alerts and updates. The company states that this design guarantees continuous softened water.

For larger homes, the TwinTec XL2 is offered. The website also includes a comparison page between different water softeners and an FAQ section.

Block salt, filters and shop

In addition to the equipment, the company sells maintenance and consumable products: block salt for water softeners and water filters. It has an online shop with these items, accessible from the website itself.

Benefits attributed to softened water

The site dedicates specific sections to the effects of softened water, with particular attention to dry skin and skin conditions such as eczema. Among the arguments presented are the reduction of limescale, less time spent cleaning baths, sinks and showers, and lower consumption of detergents and soaps. It also mentions the use of gels, dishwasher products, detergents and natural or eco-friendly cleaning products.

Installation, guarantee and customer service

The company emphasises that the same person who demonstrates how the equipment works subsequently carries out the installation. All water softeners are sold with a ten-year guarantee as standard, and the firm notes that many of the units installed between ten and twenty years ago are still working in their homes.

Contact is mainly by phone, although email and a web form are also offered for general enquiries, with an estimated response time of 24 hours. For quotes, name, phone, email and postcode are requested.

Location and contact

3 Faustina Drive, Ashford, Kent, TN23 3QW · Phone: 01233 770 401 · Email: enquiries@wealdwatersofteners.co.uk