Mann Estate and Letting Agents

Mann, an estate agency with over a century in the South East of England

Mann Estate and Letting Agents is a British estate agency that presents itself as a firm with over 100 years of activity. Its stated area of operation covers Greater London, Hampshire, Kent and Surrey, where it supports homeowners and tenants in buying, selling, letting and renting residential property.

The company is part of the Countrywide Group, which describes itself in its own communications as the largest estate agency network in the UK. This membership allows it to draw on a central team of specialists and a network of over 150 associated branches across Central London and the South of England.

Buying and selling, letting and renting: the four service pillars

Mann's activity is organised around four main services, each with its own section on the website:

• Buy a property: searching for properties available on the market through its catalogue.
• Sell your property: marketing the property with local agents, monitoring the campaign and providing regular updates to the owner.
• Rent a property: finding rental properties for tenants.
• Let your property: letting services for landlords, brought together under one structure.

The firm also offers a 60-second instant valuation as a first step for anyone wanting to know the value of their property, and refers to an initial no-obligation appointment where applicable fees are explained before deciding whether to use the mortgage services.

Branch network and territorial coverage

Mann operates with 25 branches, many of them with separate phone lines for sales and lettings. The network extends across Kent locations such as Ashford, Beckenham, Canterbury, Chatham, Dartford, Gillingham, Gravesend, Grove Green, Maidstone, Margate, Ramsgate and Sevenoaks; across Greater London with offices in Catford and Lewisham; and across Hampshire with a presence in Gosport, Locks Heath and Portsmouth.

The company also maintains a location directory page that allows you to find the nearest office and view the details of each one.

Working method and team profile

The agency emphasises that its team is made up of agents who live in the area and have experience in the local market, giving them close knowledge of the surroundings. Before registering a buyer or tenant, the firm states that it qualifies candidates to check that they are serious and have a real chance of completing the transaction.

In marketing, each property receives an individual approach. Properties are listed on Rightmove, Zoopla and OnTheMarket, in addition to the agency's own website, which broadens their national coverage. The owner receives regular updates on the performance of the campaign, the number of online views and any potential buyers or tenants who are interested. The agency also regularly reviews the price and the property's performance compared with other similar properties in the area.

Corporate structure and regulation

The sales activity operates under the name Mann, a trading name of Countrywide Estate Agents Limited, a company registered in England with number 00789476 and registered office at Witan Gate House, 500-600 Witan Gate West, Milton Keynes, MK9 1GF. The lettings activity operates as a trading name of Countrywide Residential Lettings Limited, registered in England with number 02995024 and the same registered office.

Countrywide Residential Lettings Limited is a member of and covered by the ARLA Propertymark Client Money Protection Scheme. Countrywide Estate Agents Limited is an appointed representative of Connells Group Principal Services Limited, authorised and regulated by the Financial Conduct Authority with firm registration number 301684. Mortgage services are marketed under the Countrywide Mortgage Services and Connells Group Insurance Services brands.

Complementary services for buyers, tenants and landlords

Alongside its core agency work, the website lists a set of support services organised by user profile. For buyers, the agency includes mortgages, conveyancing services and buyer's guides and advice. For sellers, it offers property valuation, reasons to sell with the firm and marketing materials, as well as seller's guides.

In the rental area, the offering includes the Zero Deposit Guarantee, tenant insurance and practical guides. For landlords who let, the company details landlord services, landlord insurance and specific guides. The firm also keeps open the possibility of joining its team, with information about its own vacancies and those of the Countrywide Group.

Offices and branches

Ashford branch: 45-47 High Street, Ashford, Kent, TN24 8TF · Phone: 01233690245

Beckenham branch: 30 High Street, Beckenham, Kent, BR3 1AY · Phone: 02031514313

Canterbury branch: 79 Castle Street, Canterbury, Kent, CT1 2QD · Phone: 01227490038

Catford branch: 121 Rushey Green, London, London, SE6 4AA

Chatham branch: 126 High Street, Chatham, Kent, ME4 4BY

Dartford branch: 14 Market Street, Dartford, Kent, DA1 1ET

Gillingham branch: 88 High Street, Gillingham, Kent, ME7 1AX

Gosport branch: 40 High Street, Gosport, Hampshire, PO12 1DF

Gravesend branch: 10 Windmill Street, Gravesend, Kent, DA12 1AF

Grove Green branch: 2 Minor Centre Grovewood Drive North, Maidstone, Kent, ME14 5TQ

Lewisham branch: 171 High Street, Lewisham, London, SE13 6AA

Locks Heath branch: 15 Centre Way, Southampton, Hampshire, SO31 6DX

Maidstone branch: 32 King Street, Maidstone, Kent, ME14 1BS

Margate branch: 15 Market Place, Margate, Kent, CT9 1ES

Portsmouth branch: 127 London Road, Portsmouth, Hampshire, PO2 9AA

Ramsgate branch: 17 High Street, Ramsgate, Kent, CT11 9AG