Heat Outdoors

Heat Outdoors, outdoor heating for patios and gardens

Heat Outdoors is a British supplier specialising in gas and electric outdoor heaters, with a stated track record of more than fifteen years in the sector. The company presents itself as a specialist in heating for patios and terraces, and sells both domestic and commercial and industrial solutions.

Range of electric heaters

The electric range includes infrared heaters, heat panels and portable models. Featured products include the Shadow Sidekick 1.2kW, a portable infrared heater with variable output, hexagonal grille for 360° heat dispersion, remote control with six settings and IP65 rating; the Shadow Fatboy 2.4kW, with parabolic reflector and optional remote control; the Shadow XT 2kW with Bluetooth and low glare lamp; the Shadow Diffusion table-top 2.0kW with remote control; and the Shadow 1.5kW and 2kW with long-life lamp of up to 7,000 hours. Infrared panels from the Shadow Carbon, Shadow Ceramic, Shadow Crystal Glass, Shadow Noir and Shadow Thermogenic series are also offered, as well as heated towel rails.

Gas heaters and accessories

The gas range includes flame heaters, pyramid and mushroom style models, as well as protective covers. The company also sells a range of accessories covering controllers, stands, replacement infrared lamps, spare parts, covers and fire logs. In addition, the catalogue includes outdoor products such as the Umbra firepit range, the Omica pizza oven and the Omica BBQ grill.

Applications and customers

Heat Outdoors solutions are designed for use in homes and commercial environments. The company cites applications in factories, warehouses, breweries, cafés, hotels, pubs, restaurants, sports arenas and open-air venues. It also mentions specific uses such as gardens, conservatories, gazebos, pergolas, restaurant terraces, horse stables, awnings and churches and barns. Industrial infrared heaters are aimed at workshops and warehouses.

Installation and mounting

The catalogue organises products by type of installation: wall mounted, freestanding, parasol, hanging, table top, tower, pole mountable, ceiling mounted and indoor infrared. This variety makes it possible to adapt the heating to different spaces and needs.

Service and support

Heat Outdoors states that it has a customer service team that can be contacted by phone, live chat, email or web form. The company offers after-sales support and advice during the purchase process. It also has trade accounts.

Shipping and promotions

The shop offers free shipping for all UK orders over £300, with applicable conditions. The site shows a sale and promotions section, with products such as the Heat Outdoors Empire 3kW ECO at a reduced price of £389.99 compared to £599.99, and the Santini 13.5kW ECO Flame at a price of £425.00. A 10% discount is also advertised for newsletter subscribers.