Crui.se

Crui.se, a British agency specialising in river and ocean cruises

Crui.se presents itself as a UK-based online travel agency dedicated exclusively to the world of cruises, both river and ocean. Its approach is to help travellers find itineraries suited to their interests, with expert advice and booking perks, rather than offering a massive list of packages. The agency states that it operates with ABTA and ATOL protection and that it maintains a rating of 4.9 out of 5 on Trustpilot based on more than 200 independently verified reviews.

Destinations and routes it sells

The agency's catalogue is organised by major geographical areas and by rivers. In Central Europe it covers the Danube, Elbe, Main, Moselle and Rhine; in France, the Dordogne, Garonne, Rhône, Saône and Seine; in the Iberian Peninsula, the Douro; and outside Europe it lists the Nile in Egypt, the Mekong in Vietnam and Cambodia, the Ganges in India and the Chobe and Magdalena in Africa. The offering is completed with ocean cruises.

Cruise lines it works with

The agency distinguishes between ocean cruise lines and river cruise lines, and within each group it separates luxury, ultra-luxury and value categories. Among the ocean lines are Crystal Cruises, Explora Journeys, Regent Seven Seas, Scenic Ocean Cruises, Seabourn, Silversea, Azamara, Celebrity Cruises, Hurtigruten, Oceania Cruises and Viking Ocean Cruises. On rivers it works with APT Touring, Scenic Cruises, Uniworld, AmaWaterways, Avalon Waterways, Celebrity Cruises, Emerald Cruises, Riviera Travel, Saga, Travelmarvel, Viking, A-Rosa, CroisiEurope, TUI River Cruises and VIVA Cruises. The company states that it selects its partners based on a customer service criterion.

Tailor-made packages and itinerary examples

Crui.se's approach involves building each trip individually, taking into account the type of river, the cruise line, travel insurance and hotel bookings. The catalogue shows seven- and fourteen-night river cruises with departures between March and December depending on the route, with starting prices in the material consulted ranging from £1,488 to £2,795 per person. Examples include Riviera Travel's Blue Danube, with departures from April to October and visits to Budapest, Esztergom, Bratislava, Dürnstein and Melk, Salzburg, Linz and Vienna; Travelmarvel's European Gems, fourteen nights between Budapest and Amsterdam; Riviera Travel's Rhine Cruise to Switzerland; Saga's Douro Explorer; Uniworld's Venice & The Jewels of Veneto; Viking's Rhine Getaway; APT Touring's Magnificent Europe; and Riviera Travel's Burgundy, the River Rhône and Provence River Cruise. Several of these programmes include free flights, excursions, drinks and onboard wifi.

Benefits of booking through the agency

The agency maintains that its customers saved an average of £238 in 2024 and 2025 compared with booking direct, thanks to exclusive fares, added value and careful timing of purchase; the figure is based on 615 completed bookings. Crui.se also mentions a price match policy, more than 1,200 passengers served and the option to book with deposits from £200 per person under the motto secure now and sail later. It also offers the option to arrange a video appointment.

Loyalty programme and other initiatives

The company runs the Crui.se Club, a free programme whose membership includes a £35 discount on the first cruise. The site also mentions a cruise tracking tool, charity partnerships and a total of £17,580 donated.

Location and contact

Phone: 023 8268 7278 · Email: info@crui.se · Hours: Mon - Fri from 9 am - 8 pm Sat from 10 am - 4 pm