Protectivity

Protectivity: online insurance for small businesses and events in the UK

Protectivity is an insurance company that sells its policies mainly online. Its approach focuses on simplifying cover for small businesses, event organisers and landlords, with an online purchase process the company describes as quick and accessible. The firm serves thousands of customers in these segments, according to its own presentation.

Policies for businesses and professionals

Protectivity's catalogue is organised into several insurance families. Business cover includes public liability, employer's liability and specific options for limited companies, self-employed people and sole traders. It also offers policies for specific trades and sectors:

• Pet care: insurance for pet businesses, dog walking, dog grooming, pet sitting and dog trainers and behaviourists.
• Hair, beauty and therapy: cover for hair salons, beauty salons, barbers, massage therapy, nail technicians, make-up artists and holistic therapy.
• Creative professions: insurance for photographers, graphic designers, interior designers, web designers, videographers, marketing agencies, film production, sound engineers and authors.
• Other professions: personal trainers, crafters, catering, catering vans, cafés, cleaners, window cleaning, florists, home bakery and gyms.
• Trades: builders, electricians, carpenters, roofers, painters and decorators, plasterers and tools cover.

Event and activity insurance

The company has a dedicated events line. It covers event organisers, one-off events, event cancellation, stallholders, performers and entertainers, musicians, DJs, parties, fetes, weddings, craft fairs, sports events, festivals and Christmas light installations. It also sells rent guarantee insurance for landlords and property owners, and sport and travel policies, including sports accident cover, activity top-up cover and sports team cover.

Online purchase and claims management

The site allows you to get a quote and buy a policy online in just a few minutes. Protectivity also offers a channel for making a claim and a help and support section. The company promotes a referral programme through which a customer can invite a friend and both receive £25.

Customer service and opening hours

Phone support is available Monday to Friday, 9:00am to 5:30pm. The published contact number is 01494 887 909.

Location and contact

Phone: 01494 887 909 · Hours: Mon-Fri 9am-5:30pm