ZZPS Limited

ZZPS Limited: debt collection and parking fine processing

ZZPS Limited is a private limited company registered in England and Wales with company number 07846404. Its registered office is at 6th Floor, 37 Lombard Street, London, EC3V 9BQ. The company is authorised and regulated by the Solicitors Regulation Authority with SRA number 8011487 and holds data protection number ZA047124.

ZZPS's activity focuses on the management and collection of unregulated accounts, in particular those arising from parking fines and penalty notices. The firm presents itself as one of the leading companies in the sector for the services it provides, with a management team boasting over one hundred years of collective experience.

Notice processing and back office support services

The company offers a range of services aimed at parking operators and other organisations that need to manage unpaid debts and notices:

• DVLA enquiries: provides data in line with Driver and Vehicle Licensing Agency protocols.
• Notice processing: flexible services for processing notices.
• Back office support: uses a cloud-based system to administer unpaid parking charge or penalty notices.
• Debt recovery: specialisation in the management and collection of unregulated accounts, with award-winning levels of customer service according to the company itself.

Payment platforms for end customers

ZZPS has developed two of its own tools to make payment easier for end users. PayMyParkingCharge was created for the parking sector with the collaboration of operators in the industry. iPayMyBill allows companies' customers to manage their payments online and incorporates the customer's branding to maintain trust in their corporate identity.

Payment methods

The company states that payments can be made 24 hours a day, 7 days a week, via online banking or by telephone. It also accepts payment at any bank, by standing order, direct debit or by post.

Corporate profile and recognition

The firm states that it has thousands of satisfied customers and several awards, and highlights its reputation for efficiency and reliability. According to its presentation, the team is highly qualified and offers a professional and competent, customer-focused response. Among the testimonials on its website, one client highlights that ZZPS has helped them become more efficient by taking on work streams that allow them to concentrate on their core business, and describes the communication as first class in a complex and process-driven area. Another testimonial mentions the use of ZZPS's services for recovering parking fine debt since 2015, with management that causes minimal disruption and exemplary customer service. A third client values the shared values regarding putting the customer first and collaboration as a way to achieve better results.

Structure and compliance

ZZPS Limited operates from its base in Addlestone, in the county of Surrey, and maintains its registered office in London. The company is subject to regulation by the Solicitors Regulation Authority and complies with UK data protection regulations. Its activity falls within the scope of the British Parking Association and the Information Commissioners Office, and it works with law firms such as QDR Solicitors and Oak Legal Services.

Location and contact

400 Dashwood Lang Road, Bourne Business Park, Addlestone KT15 2NX · Telephone: +4419 3291 8916 · Email: customerservices@zzps.co.uk