Minutes

Minutes: At-Home Repair and Multi-Service in Dubai

Minutes is a Dubai-based company offering repair and customization services for a wide variety of items, with the distinctive feature that customers can request pickup and delivery of the product at their home or office. The company also has an online store where it sells accessories and products related to the services it provides.

Repair and Maintenance Services

Minutes' service catalog covers multiple categories:

• Phones: mobile repair, LCD and touch screen replacement, software rebooting, phone unlocking, and battery replacement. They also sell accessories such as cases, screen protectors, and cables.
• Keys: locksmith services at home, office, and vehicle, including key duplication, readymade keys (union, PGC), cylinder lock change, safe key duplication, shutter key duplication, car door unlocking, and car remote duplication. They also offer keychains, padlocks, and car key covers.
• Watches: battery replacement, glass replacement, servicing, bracelet adjustment, cleaning, and polishing.
• Stamps: custom stamp making for companies, signatures, names, and designations, as well as date and readymade stamps.
• Engraving: engraving service on customer's own products or on items available in the store, such as crystals, desk nameplates, name badges, Zippo lighters, business card holders, and cigarette holders.
• Shoes: general shoe repair, with leather repair, polishing, coloring, heel and sole replacement, gluing, stretching, velcro changing, heel change, and insole change. They sell accessories such as shoelaces, shoehorns, shoe stretchers, shoe trees, shoe polish, and sprays.
• Bags and Belts: stitching repairs, gluing, zipper replacement, belt cutting, hole punching, screw fixing, and handle adjustment, among others.
• Computers: laptop battery replacement, hardware repair, software troubleshooting, data recovery and transfer, and LCD screen replacement for major brands.
• Paperwork and Printing: design and printing of invoices, forms, and checklists in A4, A3, and A5 sizes.
• Tailoring: sewing and clothing alteration services. This service is available at the City Centre Deira branch.
• Sublimation: sublimation printing to customize t-shirts, caps, mugs, coasters, crystals, phone cases, and other items.
• Gaming Consoles: hardware repair, software troubleshooting, data recovery and transfer, and SSD replacement for major brands.

How the At-Home Service Works

The process begins with requesting the service through the online system. A logistics team picks up the damaged item at the address provided by the customer. Technicians and craftsmen repair the product and, finally, it is returned to the customer. The company offers free pickup and delivery for all online customers.

Online Store and Products

In addition to services, Minutes has an online store that sells a wide range of accessories and items. Featured products include Apple Watch straps, Zippo lighters, engraving items, multi-tools, padlocks, travel accessories, wallets, stamps, safety equipment, custom flip-flops, and jewelry accessories. The store also offers products customized through sublimation.

Branches and Coverage

Minutes operates in Dubai and provides services throughout the city and the United Arab Emirates. The company mentions a branch at City Centre Deira, where tailoring service is available. The website indicates that you can contact them through the number 800-MINUTES.

Customer Reviews

The company displays on its website a selection of Google reviews in which customers highlight phone repair, screen protector replacement, speaker cleaning, shoe repair, and tailoring services. The comments mention the resolution of various issues and the staff's attention.