Optic One

Optic One opened in Abu Dhabi in 2019 with a model that combines in-store service and online sales: eyewear, lenses, and optical services in one place, with an online shop serving customers across the United Arab Emirates. The company says it was started by a group of professionals with experience in optical retail and shaped its offering around product and prescription choices for individual vision needs.

The catalog covers frames for adults and children, prescription glasses, readers, computer glasses, sunglasses, and contact lenses. Brands shown include Ray-Ban, Oakley, Michael Kors, Police, and Carrera; for prescription lenses, the site lists manufacturers such as ZEISS, Essilor, Kodak, and Rodenstock. Options include single-vision, bifocal, progressive, polarized, and blue-light-filtering lenses.

The Hamdan Street store provides eye testing and prescription measurements, along with frame and lens guidance. The website identifies its optical team as authorized by Abu Dhabi’s Department of Health and lists license number MF5570. It also offers fitting and dispensing for daily, monthly, and astigmatism contact lenses, among other types.

The selection extends beyond everyday glasses. It includes safety eyewear, sports styles, prescription swim goggles, specialized lenses, and products for children. In its services section, Optic One describes myopia-management options and assessments for Ortho-K lenses; these services require an individual evaluation by an optical professional.

After-sales service includes frame adjustments, alignment, nose-pad replacement, and eyewear repairs. The company advertises a one-year warranty for eligible products and ongoing adjustment services; its own terms exclude some lower-priced and clearance items from the warranty. That distinction helps clarify what comes with a purchase beyond the product itself.

The physical store is in Al Danah on Hamdan Bin Mohammed Street, opposite the WTC Mall area and next to Jawhara Jewellery. The online channel delivers across the country, and the website offers express delivery in Abu Dhabi for certain in-stock items. Customers can also browse the selection, enter a prescription, and review the final price before checkout.

Optic One says it accepts several optical insurance plans on a reimbursement basis, including providers such as Daman, NAS, Nextcare, ADNIC, AXA, and MetLife. Coverage depends on the plan and each insurer’s terms; it does not mean every purchase is automatically approved.

For Abu Dhabi residents and visitors, the practical feature is the combination of in-person testing and advice with a catalog that can be ordered from elsewhere in the Emirates. The Hamdan Street store brings together eye tests, frame fitting, and lens guidance, while the website organizes remote shopping by product type and use.