Nova Poshta

Nova Poshta, known internationally as Nova Post, was founded in Ukraine in 2001 and made parcel shipping a service customers can start at a branch, a parcel locker, or their doorstep. Its domestic network combines offices, terminals, and automated pickup points. Customers use the website or app to create a shipping label, track a shipment, and choose where it will be delivered.

The company handles documents, parcels, and freight for individuals, online stores, and businesses. In Ukraine, senders can ship from a branch or parcel locker or arrange a courier pickup at an address; recipients can choose delivery to a branch, locker, or home. Depending on the shipment terms, the website also lets customers update some shipment details, redirect a parcel, request storage, or manage a return.

International services connect shipments from Ukraine to other countries and extend through Nova Post in several European markets. For online retailers and businesses, the offer includes API integrations, fulfillment, and logistics management. The company also groups financial and payment services related to shipments; its website brings together price and delivery-time estimates, branch and locker searches, tracking, and customs guidance.

The network’s size changes over time, and available routes depend on the destination, package type, and customs rules. Nova Poshta lists customer service operators available 24 hours a day, along with phone numbers and an email address. It is not a single storefront at one address but a network of service points and digital tools that lets customers choose how each shipment is sent and received.

For an online retailer, combining API integration, fulfillment, and logistics management can connect digital orders with parcel preparation and dispatch. That business layer distinguishes the service from one limited to dropping off a package at a branch: the company offers tools for recurring deliveries and larger operations.