Bygghemma.se

Bygghemma.se, Swedish online hardware store for renovation and construction

Bygghemma.se is a Swedish online hardware store that sells more than 900,000 products and presents itself as "the online construction hardware store". Its catalogue is organised into major areas: home and construction, kitchen and bathroom, decoration and lighting, garden and outdoor, leisure and marine, floors and walls, tools and machinery, and forestry and agriculture.

The company declares a 30-day price guarantee and shows a rating of 4.0 out of 5 on Trustpilot. It also offers a customer club with benefits for new members, such as a discount of 200 Swedish kronor, and occasional promotions announced on its website, including discounts of up to an additional 10%, reductions of up to 25% on certain lines and 50% on bathroom items from the Bathlife brand.

Catalogue and featured categories

Among the popular categories highlighted by the store are taps and water valves, outdoor lighting, roof drainage, shower accessories, exterior doors, bathroom furniture, shower trays and handles. The catalogue includes brands such as Elfa, Wilsonart and Bathlife, and the website has a specific section for viewing all the brands sold.

Customer service and purchasing process

The customer service allows you to register enquiries and find answers to the most frequently asked questions; once the request has been received, the company responds to continue with the process. Contact channels include a telephone number for orders and enquiries, as well as a support email address. The website also offers the possibility of requesting a quote and receiving advice from experienced sales staff before purchase.

The help section covers questions about orders, returns, complaints and deliveries, and includes procedures such as cancellation, return requests, withdrawal from purchase, complaints and notification of transport damage.

Purchase conditions

The store provides information on payment methods, delivery costs and options, right of withdrawal, price guarantee and discount code conditions. It also publishes its privacy and cookie policy.

Showrooms

In addition to online sales, Bygghemma has showrooms in Svågertorp and Sollentuna, where customers can see products and receive in-person advice.

Corporate structure and group brands

Bygghemma is part of Bygghemma Nordic, alongside other specialised sites such as badshop.se, byggshop.se, golvshop.se, polarpumpen.se, vitvaruexperten.com, bygghjemme.no, taloon.com, netrauta.fi and hemmy.se. The company listed as the rights holder is Bygghemma Sverige AB.