Ayuntamiento de Torrejón de Ardoz

Municipal services in Torrejón de Ardoz

Torrejón de Ardoz City Council governs the municipality in the Community of Madrid. Its main office is in the city, and the main phone number is 91 678 95 00. Resident services include the Comprehensive Citizen Services Office (SAIC), the Virtual Citizen Services Office (OVAC), the electronic office, the online tax office, and the public procurement portal.

City departments

The council is organized into departments covering local government responsibilities. These include the mayor's office, administration, social services, procurement, culture, sports, education, employment, city strategy, festivals, finance, equality, immigration, youth, street cleaning, older residents, environment, mobility, public works, heritage, civil protection, health, public safety, transparency, tourism, urban planning and housing, and volunteering. Each department has its own contact email, including those for planning, public works, culture, finance, older residents, sports, social services, education, mobility, public safety, employment, administration, and women's services.

Resident procedures and assistance

Residents can request a certificate of residence registration, pay taxes online, set up automatic tax payments, and book appointments. The city also has a municipal job board, a virtual training school, and an office that assists communities dealing with occupied housing. A dedicated form is available for reporting problems, and the Local Police has a community-assistance channel.

Attractions and annual events

City facilities include the José María Rodero Municipal Theater, Parque Europa, and municipal pools, including what the council describes as Spain's only municipal wave pool. Annual events include the “Ciudad de Torrejón de Ardoz” National Painting Contest, the “Reyes Abades” Short Film Contest, the Tapas Route, Urban Festival, Saborea Torrejón, Halloween Horror Zone, the city festivals, Holy Week—declared a festival of tourist interest—Carnival, and Christmas activities. The city also has 11 neighborhood recycling drop-off points and has introduced initiatives such as a canine DNA registry and electric-vehicle charging stations.

Contact

Main phone: 91 678 95 00.

• Mayor's office: alcaldetorrejon@ayto-torrejon.es
• Urban Planning Department: concejalurbanismo@ayto-torrejon.es
• Public Works Department: concejalobras@ayto-torrejon.es
• Culture Department: concejalcultura@ayto-torrejon.es
• Finance Department: concejalhacienda@ayto-torrejon.es
• Older Residents Department: concejalmayores@ayto-torrejon.es
• Sports Department: concejaldeportes@ayto-torrejon.es
• Social Services Department: concejalbienestar@ayto-torrejon.es
• Education Department: concejaleducacion@ayto-torrejon.es
• Mobility Department: concejalmovilidad@ayto-torrejon.es
• Public Safety Department: concejalseguridad@ayto-torrejon.es
• Employment Department: concejalempleo@ayto-torrejon.es
• Administration Department: concejaladministracion@ayto-torrejon.es
• Women's Services Department: concejalmujer@ayto-torrejon.es