Promotoner

Printer supplies for customers across the EU

Promotoner is an online printer supplies store serving customers in the European Union. It describes itself as a seller of original products from global surplus inventory and focuses on ink cartridges, toner cartridges, drums, replacement parts, and printer maintenance kits. The company is part of the Impro Group, which says it has more than 20 years of experience in office products.

Catalog and brands

The catalog is organized by manufacturer and product type. Major brands include Canon, HP, Lexmark, and Xerox. The toner finder also lets customers search for Brother, Dell, Epson, Kyocera Mita, Oki, Ricoh, Samsung, Sharp, Toshiba, and others. Products include ink cartridges, toner cartridges, drum cartridges, maintenance kits such as fusers, rollers, and transfer kits, and electronics.

Printer types

• Inkjet printers
• Laser printers
• LED printers
• Solid ink printers
• Large-format printers and plotters
• Dot-matrix printers

Shopping terms

• Free shipping on orders over €85.
• Returns accepted within 30 days of purchase.
• Secure payment through common payment options.
• Dedicated support for questions about orders and membership plans.

Loyalty programs

The store offers two membership programs, Silver and Gold, which it says are celebrating their first anniversary. Gold costs €44.95 per year and includes free eco-friendly priority shipping, 15% off all products, free direct shipping to the end user, and queue-free access. Volume discounts are also available for multipacks and value packs.

Customer support

The website has contact, order tracking, and FAQ pages.