Platanomelón

Platanomelon, online sexual-wellness retailer with own design and manufacture

Platanomelón is an online sexual-wellness retailer that is presented as a benchmark in Spain. Unlike a conventional sex shop, the company develops and manufactures its own sex toys, allowing it to control design and materials. Its catalog covers a wide variety of products organized by categories and by type of user.

Catalog of products and accessories

The shop structure its offer in several sections. Among the outstanding products are vibrators, clitoral suction toys, dildos and harnesses, masturbators and love eggs, plugs and anal balls, as well as packs. It also sells lubricants, oils and candles, stimulants and retardants, perfumes, hygiene and sexual health items, menstrual health, pelvic health, BDSM kits and lingerie.

The catalog includes concrete models such as Craby, described as a versatile and inclusive couple vibrator; Oh, a couples vibrator to play outside the home; Mobi, a couples vibrator with remote control; Mambo, a progressive and intense clitoris sucker; Satisfyer Pro 2, a clitoris sucker; Lucas, a bunny vibrator with body heat effect; Coco, a clitoral vibrator that simulates oral sex; Momba, a vibrator sucker; Trini and Lyo, bunny vibrators; Harry, a dildo with suction cup; Diva Plus, a clitorial vibrator; Golum, a vibrating ring; Luke, a prostatic stimulator; Taurus and Vicky, strangling rings; Ubo, a masturator for penis; and Mini Diva, a vibrator to start. The store also offers kits as Flight Couple, My Tableside Fund, already played!, I already will thank you, I told you, Vale for a thousand fantasies, Tía, try this, well and yes, play calendar.

Discreet shipping and terms of purchase

The company makes all shipments in discrete packages, using boxes or bags without marks and opaque, with a generic sender identified with the acronym LDFS. It does not include delivery note or invoice inside or outside the package, except for orders to the Canary Islands, where the mail must go outside for customs, although the items are described under generic terms. In the bank statement, the concept appears as a generic online purchase. Payment is processed securely and the card data is not stored; it can also be paid with PayPal, even in installments.

Guarantee, returns and validation

The toys and accessories have up to five years of warranty for purchases made from 2022, due to manufacturing defects from the date of delivery. The store accepts returns within 30 calendar days of receipt of the order, provided that the products are not open or deprecated and are returned in their original packaging. The company manages the collection and deducts €4.99 from the amount to be refunded to cover the return costs. In addition, the toys are endorsed by sexologists and tested with high standards of safety and quality, according to the store itself, which also notes that 94% of its customers recommend it.

Resources for the customer

The website includes a questionnaire called Quiz to help discover the ideal toy in five clicks, as well as an editorial section called Eroteca with articles on sexuality. Users can register or log in to manage their purchases.