doctorSIM

doctorSIM: mobile top-ups, gift cards, and phone unlocking

doctorSIM is a company founded in 2007 with the aim of bringing clarity and transparency to the global mobile phone industry. Its activity focuses on the sale of digital services for phones: balance top-ups, gift cards, travel eSIMs, and device unlocking and verification tools. The company operates primarily online and serves both individuals and businesses and operators.

Services for individuals and professionals

doctorSIM's catalog includes mobile phone top-ups for operators in various countries, digital gift cards from brands such as Amazon, Spotify, Apple, Binance, Carrefour, and Glovo, and travel eSIMs, with an example rate for Spain starting at €2.99. It also offers phone unlocking services for brands such as Apple, Huawei, iPhone, LG, Motorola, and Samsung, as well as status reports covering blacklist, original operator, phone model, locked state (iPhone only), iCloud activation status (iPhone only), unlocking possibility, Xiaomi activation status, and warranty status.

The company states that its offering is frequently expanded and that it has recently added a catalog of digital gift cards ranging from the most popular to options focused on the gaming world. It also provides users with a mobile app to manage top-ups, orders, and services.

Customer profile and international reach

doctorSIM targets travelers, members of the diaspora, and professionals, according to its own presentation. The company states it has an international presence with offices in Spain, the United States, the United Kingdom, Chile, and Mexico, and its headquarters is in Madrid, Spain. The company defines itself as a global project that learns and contributes in each market where it operates.

Track record and volume of activity

Since its founding in 2007, doctorSIM claims to have surpassed 5 million users who have stopped spending money unnecessarily with their operators thanks to its optimization, unlocking, verification, and top-up services. Likewise, the company notes that it has processed more than 8 million top-ups, gift cards, and verifications, and that it has accumulated more than 27,000 reviews between Google and Trustpilot, with a rating of 4.7 out of 5. The company highlights nearly 20 years of transparency and low prices, and offers 24/7 customer support via chat and email.

Management team

doctorSIM's management team is made up of professionals with international experience in internet, telecommunications, and software. Its leaders include Hugo Meana, CEO and co-founder; Lidia Meana, COO and co-founder; Alberto Pena, co-founder; and Pablo Larguía, advisor. The company states that each of them has participated in various business projects, from start-ups to large listed companies.

Recognition and media presence

doctorSIM presents itself as a pioneering and innovative project, recognized by various organizations and specialized magazines, and with coverage in the press and media. The company has a press section with downloadable material for media.