Municipal Offices for Information, Guidance and Support for the Social Integration of Immigrants

City services for immigrants in Madrid

The Municipal Offices for Information, Guidance and Support for the Social Integration of Immigrants are a Madrid City Council service managed by La Rueca Asociación. Access is open and free of charge. A team of professionals provides immediate assistance to immigrants, especially people who have recently arrived.

Services offered

• Information and guidance on basic resources and administrative procedures in Madrid, including municipal registration, a health card, compulsory school enrollment for minors, family reunification, housing access, health care, and other city services.
• Immigration and residency guidance.
• Employment guidance through group workshops and individual job-search plans.
• Employment and education guidance and support for young people of any nationality.
• Spanish-language classes for immigrants.
• Awareness-raising and community-cohesion activities.
• Document translation and phone interpretation for Madrid City Council social services.
• OFICINA GO service: the office visits other social service organizations to provide basic immigration information, by email request.

Published resources

The organization provides a more than 70-page guide to resources for integration in Madrid, covering topics such as health cards, housing, education and training, and school enrollment.

Offices and contact

• North Office: Calle Juan Pantoja 2, first floor, at the corner of Bravo Murillo 133, Madrid. Metro: Alvarado. Phone: 91 758 14 37.
• South Office: Calle Vía Carpetana 99, Madrid. Metro: Carpetana. Phone: 91 462 54 80.

Email: oficinainmigracion@oficinainmigracion.info. The data controller is the Directorate General for Social Inclusion and Development Cooperation, at Paseo Chopera No. 41, 28045 Madrid; email: dginclusionsocial@madrid.es.