ISGF Informes Comerciales

Contact center and business services

ISGF Informes Comerciales is a Spanish company based in Madrid that operates as a contact center and debt collection agency. It provides outsourced services to other companies, including collections, back-office support, fraud prevention and detection, and customer loyalty and retention services (SVA).

Services

• Collections: Recovery of overdue debt throughout the collection cycle, including legal proceedings.
• Fraud prevention: Fraud monitoring, default prevention, issue resolution, and customer onboarding.
• Back office: Operational and administrative support for businesses.
• Customer loyalty and retention (SVA): Loyalty programs, customer retention, cross-selling, and telemarketing.

Clients and projects

According to case studies on its website, the company has worked with major clients including Yoigo, Iberdrola, LaLiga, El Corte Inglés, Santander Consumer Finance, and Orange.

Offices and contact

ISGF lists offices in several Spanish cities:

• 2 Calle de Lezama, Madrid
• 42 Calle Julián Camarillo, Madrid
• Calle Faro, Murcia
• 5 Avenida Jean Claude de Combaldieu, Alicante

Main phone: +34 968 358 020. Emails: comercial@isgf.es and info@isgf.es. Data protection: proteccion.datos@isgf.es. Hours: Monday through Friday, 10 a.m.–6 p.m.