Online reputation management software · Spain

OPINAS

AI-powered software for local businesses to manage Google reviews, encourage more customer feedback, respond to reviews, and monitor their Google Maps profiles.

About OPINAS

Google review management for local businesses

OPINAS is artificial intelligence software for managing Google reviews. It is designed for local businesses looking to increase their number of reviews, improve their average rating, respond to feedback with AI, and protect their Google Maps profile. The platform says more than 1,000 businesses rely on it.

Main features

  • Get more reviews: NFC and QR cards and stands, plus custom QR codes with a business logo that can be printed and placed at a counter, on tables, or near checkout. The platform also includes a private complaint form to identify dissatisfied customers before they post a negative review.
  • Review management: AI-generated replies, including a personalized reply generator and automatic mode; AI review analysis; an average-rating calculator; reputation alerts; and competitor tracking.
  • Negative review removal: identifies reviews Google may remove and helps businesses file a request.
  • Profile protection: a security system designed to prevent unauthorized changes or a business being marked as closed.
  • Employee rankings: unique QR codes for each employee to track team participation and see who generates the most reviews.
  • Review widgets: display and request reviews from the business's website.
  • Mobile app: available for iOS and Android.

Plans and pricing

OPINAS offers a free plan (€0) and a Pro plan starting at €49 per year, billed annually per location. The free plan includes basic features such as a negative-review filter and 25 AI-generated replies per month. Pro adds unlimited replies, automatic replies, AI review analysis, negative review removal, profile protection, scheduled Google posts, competitor monitoring for up to five competitors, monthly PDF reports, white labeling with the client's logo, and review widgets. Businesses with more than five locations can request a custom plan.

Who it's for

The platform is designed for local businesses in areas such as restaurants, hotels, clinics, car dealerships, tourism, locksmiths, hair salons, rental cars, supermarkets, real estate, and gyms, among others.

Website and contact

Website: opinas.es. WhatsApp: +34 623 955 293.

In brief

Google review and online reputation management