DoYouItaly

DoYouItaly: car hire comparison in Italy

DoYouItaly is a price comparison website specializing in vehicle hire in Italy. The platform checks and compares real-time rates from the country's top car hire companies, so users can see available offers in one place and select the one that best suits their needs. The company presents itself as a service with a lowest price guarantee and claims to have over 17.9 million customers and an average rating of 4.5 out of 5 from more than 85,000 users.

How the comparison works

The booking process starts with a search tool where you enter the pick-up and drop-off locations, the dates and times for each, and the driver's age, which must be between 26 and 69. The website allows you to return the vehicle to a different location from the pick-up point. Once the search is done, users see a list of offers from different suppliers and can filter them by company if they already have a trusted brand. The company explains that car hire companies know the volume of visits the site receives and therefore offer their most competitive rates there.

Services and products available

In addition to car hire, the platform offers other complementary travel services:

• Van hire.
• Scooter hire.
• Hotel booking.
• eSIM for mobile connectivity during the trip.

The destination catalog includes major Italian cities such as Catania, Rome, Milan, Pisa, Naples, Palermo, Bologna, Venice, Olbia, Cagliari, Florence, Verona and Turin, as well as numerous airports across the country: Ancona, Aosta, Bari, Bergamo, Bologna, Bolzano, Brindisi, Crotone, Elba, Florence, Foggia, Forli, Genoa, Lamezia Terme, Milan Linate, Milan Malpensa, Naples, Perugia, Pescara, Pisa, Reggio Calabria, Rimini, Rome Ciampino, Rome Fiumicino, the Sardinian airports (Alghero, Cagliari and Olbia), the Sicilian airports (Catania, Comiso, Palermo, Pantelleria and Trapani), Treviso, Trieste, Turin, Venice and Verona.

Fuel policy and payment methods

Users can choose the fuel policy as long as a supplier offers it at the selected location. The available options are full/full, where the vehicle is provided with a full tank and must be returned in the same condition at no extra charge, and full/empty with refund, where the customer pays for the full tank and a refuelling charge, and then receives a refund for the unused fuel minus that non-refundable charge. The website shows information about each option when you hover over the fuel icon and publishes a section with fuel prices for each supplier.

Payment can be made online with most credit and debit cards. For prepaid bookings, the amount is paid at the time of booking, but the car hire company still requires the main driver to present a credit card in their name at pick-up. Some suppliers allow hire with a debit card, although this depends on each company and should be checked in the specific conditions of the offer.

Insurance, deposit and conditions

All vehicles include Collision Damage Waiver (CDW) and Theft Protection (TP), already included in the final price, although usually with an excess. DoYouItaly's Premium insurance covers that excess and, according to the company, is cheaper than the one offered by car hire companies. At pick-up, a deposit is held and returned if the vehicle is returned without damage; otherwise, DoYouItaly refunds the amount held. Full conditions are set out in the booking voucher or in the description of the chosen offer.

Each car hire company sets its own terms and conditions, which the platform displays clearly and in detail for each offer. The website recommends checking the deposit amount before booking, as most companies block an amount on the card as a guarantee, which varies depending on the supplier, the offer and the type of car.

Booking management and customer support

Users can check their booking details in the 'My Booking' section of the site. It is also possible to modify or cancel the booking through the links available in that section or in the rental voucher. Modification or cancellation is usually free, but some companies apply limitations set out in the terms of use. No refunds are made if the booking is not canceled before the start time. The platform allows you to add the flight number to the booking and offers an AI-based virtual assistant to answer questions, as well as an FAQ section and a customer support service.

Corporate information

The site belongs to Gesmarket Internet para Vender S.L., with tax identification number B12630620 and registered address at C/ Ronda Mijares 190 Bis, 12002, Castellón, Spain. The company states it has twenty years of activity in the sector.