Consultoría Sempiternia

Tourism quality and sustainability consulting

Consultoría Sempiternia is a strategic and communications consultancy specializing in tourism quality and sustainability. It works with businesses and destinations on management systems, tourism certifications, and quality-improvement programs.

Services

• Organizational consulting: Creating new business strategies or redirecting existing ones, with an emphasis on service quality throughout the organization and through to the customer.
• Marketing and communications: Assessing customer needs and advising organizations on how to communicate with them.
• Tourism quality and sustainability: Implementing management systems, tourism certifications, and quality-improvement programs for businesses and destinations.

Approach

Consultant Joana Rubio says her method begins with service quality as a responsibility shared across the organization, rather than assigned to a single department. Her previous experience in tourism and organizational consulting underpins her specialization in management models for tourism businesses.

Contact

Office hours: 9 a.m.–3 p.m. Email: hola@sempiternia.es. The firm is on Facebook and Instagram as Sempiternia and Consultoría Sempiternia, respectively. Its website is available in Spanish and English.

Confirm contact details and service availability directly with the company before hiring.