Informática Serinfor

IT services in Bilbao since 2002

Informática Serinfor is an IT services company based in Bilbao and operating since 2002. Its team has more than 30 people and serves individuals and businesses, with a focus on IT maintenance for companies.

Business services

• IT maintenance with remote and on-site support.
• Network installation, cybersecurity, servers, and backups.
• Remote-work systems, outsourcing, and video surveillance.
• Data-protection management under Spain’s LOPD and employee timekeeping systems.
• Printer leasing and customer-queue management systems.
• Telecommunications, including fiber and mobile through Phone Expansion, phone systems and IP telephony, and internet and mobile consulting.
• Business software, including Ahora ERP and Ahora CRM.

Repairs and retail

Serinfor has its own repair shops in Bilbao. Services include repairs for desktop and laptop computers, Macs, tablets, monitors, game consoles, printers, and GPS devices, as well as data recovery and repair of point-of-sale systems and cash registers. Its stores sell computers, laptops, and tablets. It is an authorized service center for Sony and Epson products and a certified ESET and Asac Partner company.

Point-of-sale systems and software

The company offers point-of-sale solutions for retail and hospitality, with specific systems for stores, restaurants, salons and spas, fashion and footwear, food, and medical centers. Accessories include automated cash drawers, cash registers, receipt printers, barcode scanners, cash drawers, scales, and touchscreens, as well as custom software.

Digital marketing

Serinfor Marketing develops websites and marketing projects and offers email-marketing campaigns through Mailbys. The company also provides information on Next Generation EU funds, Kit Digital, Bilbao connectivity grants, the Digital Advisory Voucher, Kit Consulting, and Ticketbai compliance.

Offices and contact

• Bilbao store and main office: Calle Gral. Concha 3, 48008 Bilbao, Bizkaia · Phone: 944 05 02 01 · Email: info@serinfor.net · Hours: Monday–Friday, 9:30 a.m.–8 p.m.; closed Saturday.
• Serinfor Marketing: Juan Ajuriaguerra 19, 48008 Bilbao, Bizkaia · Phone: 946 40 81 70 · Email: marketing@serinfor.net · Hours: Monday–Friday, 9 a.m.–5:30 p.m.