FlexMyRoom

Travel insurance built into hotel bookings

FlexMyRoom is a technology company that helps hotels integrate travel insurance into their own sales channels. Its platform embeds cancellation and travel-assistance coverage in the hotel booking process, automating the steps without requiring the property to replace its existing technology providers.

Insurance products

• Cancellation insurance: Coverage for guest reservations, which the company says can help reduce cancellations and improve cash flow.
• Travel assistance for direct-booking guests: Coverage offered through the hotel’s own sales channel.
• Optional travel assistance: Additional coverage guests can choose to purchase.

Integration and workflow

FlexMyRoom says its automated solution connects with the systems a hotel already uses, such as its booking engine, channel manager, or property-management system (PMS). The company describes a process of signing up, connecting the integration, optimizing revenue, and building guest confidence.

Hotel clients

The company lists Zafiro Hotels, Fergus Hotels, and Climia Hotels among its hotel-group clients. Testimonials from representatives of these groups say that adding cancellation and travel-assistance coverage has helped increase bookings over the medium and long term, build guest confidence, and grow direct-channel sales.

FlexMyRoom is based in Benidorm and serves hotels integrating insurance into their booking flow.