Clarins

Skin care and beauty since 1954

Clarins is a cosmetics and skin-care brand that says it has developed treatment formulas since 1954. Its catalog includes facial and body care, makeup, and gift products, including targeted formulas made with sustainable natural ingredients.

Featured products and lines

• Facial and body treatments
• Makeup, including Double Serum Foundation, presented as combining makeup with anti-aging care
• Seasonal collections such as Cryo - Summer
• Gifts and offers, including a toiletry bag and travel-size products with purchases over specified amounts

Sales and services

Clarins sells through its online store and its mobile app, which offers benefits and a points program called Club Clarins. The company also provides live advice from a Beauty Coach, with appointments available in person or by video call, and customer service for questions about orders, deliveries, returns, and Club points.

Customer service hours

Phone: 900 31 41 51. Hours: Monday–Thursday, 9 a.m.–6 p.m.; Friday, 9 a.m.–3 p.m. A contact form is also available on the website.

Spanish operation

The website serves Spain through its .es domain and +34 customer-service number.