Nexus

Customer management and automation

Nexus is a customer relationship management (CRM) platform with built-in artificial intelligence that brings customers, appointments, and conversations together in one dashboard. The company presents it as a tool for customer service, scheduling, and sales that automates repetitive tasks. It is designed for businesses that manage customers and appointments and also offers custom development.

Modules and features

• Calendar synchronized with Google Calendar, with online bookings and no double-booking.
• 24/7 WhatsApp agent that responds, qualifies leads, and schedules appointments.
• Sales pipeline showing each opportunity’s stage.
• Unified inbox bringing WhatsApp, email, and website messages into one conversation per customer.
• AI workflows for reminders, follow-ups, surveys, and automated processes.
• Multi-business management for multiple brands or locations from one account, with separate data and teams.

Who it serves

The company targets businesses that manage customers and appointments, citing barbershops, clinics, beauty businesses, real estate firms, schools, law firms, agencies, e-commerce businesses, physical therapy practices, dentists, gyms, and repair shops as examples. It also builds custom workflows, integrations, and AI agents, as well as websites designed to feed lead-generation funnels.

Team

The team includes Gonzalo Romera, CEO and AI architect; Álvaro Romera, strategy director; and Lisandro Romera, operations and data director. The company describes its team as bringing hands-on business experience across different industries, along with technical training in AI and automation.

Location and contact

Nexus is based in Barcelona, Catalonia. The only published contact method is email at info@nexusnet.es. The website invites visitors to book a 15-minute product demonstration.