ISM Serveis

Facility services with a social mission

ISM Serveis is a facility services company with more than 25 years of experience. It is registered with the Government of Catalonia as a special employment center, a status tied to its active employment and social inclusion of people with disabilities. The company presents itself as a flexible provider that can quickly fill staffing needs and adapt to each client.

Services

• Concierge services: rapid staffing for businesses, residential communities, and property managers.
• Cleaning: maintenance for businesses, shopping centers, airports, and other facilities.
• Reception: database updates, technical support, customer service, and appointment scheduling.
• Auxiliary services: tailored to each client's needs.
• Phone support: customer relationship services focused on satisfaction.
• Mail and delivery: distributing and delivering correspondence and orders within and outside an organization.
• Repairs and maintenance: painting, construction, and facility renovation.

Customized service model

ISM Serveis says it does not rely on standard packages, but builds services around each client. It cites ongoing employee training, more than 25 years of experience, process improvement, combining multiple services through one provider, and cost-effectiveness as key strengths. The company also highlights its contribution to clients' corporate social responsibility through the employment of people with disabilities.

Offices and contact

• Barcelona: Carrer d'Olzinelles, 22–24, Local 5, 08014 Barcelona. Phone: 933 302 668. Email: info@ism-serveis.com.
• Madrid: Paseo de la Castellana, 135, 5th floor, office 5, 28046 Madrid. Phone: 91 572 65 07. Email: infomadrid@ism-serveis.com.

ISM Serveis is also on Facebook and LinkedIn.