Agrienergia

Electricity and natural gas

Agri-Energia, S.A. is an electricity and natural-gas retailer based in Banyoles, Girona. The company reports more than 120 years of experience and says its energy is 100% renewable: some is generated from river water, and the rest is purchased on the wholesale electricity market with a renewable-origin guarantee.

Its customers include households, public agencies, shops, offices, and industries, from small and midsize businesses to large industrial companies.

Services and plans

• Electricity: plans for contracted capacity from 0 to 15 kW, for homes and businesses, with several rate options.
• Natural gas: an additional supply option alongside electricity.
• Dual plan: electricity and gas combined in one plan.
• Solar self-consumption: solar-panel installation, compensation for surplus power, and a special plan for electricity drawn from the grid.
• Energy efficiency for small businesses: customized energy-saving and efficiency projects.
• Sustainable mobility: a special plan for charging electric vehicles.
• Advice: personalized help with enrollment and selecting a rate based on energy use.

Company details

• Legal name: AGRI-ENERGIA, S.A.
• Tax ID: A-17000837
• Registered office: Calle Girona 155, 17820 Banyoles, Girona
• Customer service office: Avinguda Països Catalans 140, 17820 Banyoles, Girona

Customer service

Phone: 900 74 00 00 or 972 59 70 70 · Email: oficina@agrienergia.com. In-person hours are Monday through Thursday, 8:30 a.m.–2 p.m. and 3–4 p.m., and Friday, 8:30 a.m.–3 p.m. The company also offers an online customer account and bill payment.

Complaints

Complaints are handled through customer-service channels. Agrienergia lists a maximum resolution period of five business days for customers with contracted capacity below 15 kW and 15 business days for other customers. Billing or improper-charge complaints are answered within five days. For alternative dispute resolution, the company refers customers to Spain's National Consumer Arbitration Board.

Recent activity

The company took part in the 2026 Spanish Clean Energy Forum (FEL2050) in Málaga and signed a strategic agreement with Electrotel to offer electricity and gas services to its customers.