Ambassador Hotel Group

Ambassador Hotel Group, with Properties Across South Korea

Ambassador Hotel Group (앰배서더 호텔 그룹) is a South Korean hotel group with more than 20 properties in Seoul and other cities across the country. Its portfolio spans several categories and international brands, from luxury hotels to more affordable options, and combines lodging, dining, and loyalty programs.

Brands and Properties

The group operates hotels under brands including Pullman, Novotel, Mercure, ibis, ibis Styles, Fairmont, Sofitel, and MGallery. It also manages properties under its own umbrella, including Ambassador Seoul Pullman, Hotel Naru Seoul MGallery Ambassador, Mondrian Seoul Itaewon, and Grand Mercure Imperial Palace Seoul Gangnam.

In Seoul, properties are located in districts including Jung-gu, Gangnam-gu, Mapo-gu, Yongsan-gu, Jongno-gu, Yeongdeungpo-gu, Gwangjin-gu, and Songpa-gu. The group also has a presence in Suwon, Incheon, Changwon, Ulsan, Jeonju, and Jeju.

Accommodations and Dining

The group’s hotels offer a range of accommodations, from luxury properties to more affordable stays, and some include serviced residences. Dining is part of the hotel experience, with restaurants and bars at participating properties.

Ambassador Club Loyalty Program

The group’s Ambassador Club offers members discounts, points, and exclusive benefits at participating hotels. The program has four tiers: Classic, Silver, Gold, and Platinum.

Points vary by purchase: 5% on lodging, 1% at restaurants (on food and beverage charges), and 0.5% on banquets (also on food and beverage charges). Points become available the day after they are earned and can be redeemed at designated properties in increments of 1,000 points, at a rate of one point per won. Points expire two years after the month in which they were earned.

Membership tiers are based on annual spending: Classic upon enrollment, Silver at 1,000,000 won, Gold at 3,000,000 won, and Platinum at 10,000,000 won. Tier status is reviewed monthly based on spending over the previous 12 months and lasts for the following 12 months.

Digital Services and Reservations

The group has an official website and mobile app for browsing and booking accommodations, as well as accessing special offers, packages, and promotions. The website also explains the loyalty program and its terms.

Corporate Information

The operating company is Ambassador Hotel Group (㈜서한사), located at 287 Dongho-ro, Jung-gu, Seoul (Jangchung-dong 2-ga). Its business registration number is 203-81-43548, and its mail-order sales registration number is 2009-서울중구-0755. Its representatives are Lee Seung-so, Seo Jeong-ho, and Jo Jeong-uk.

Locations

Main office: 서울특별시 중구 동호로 287(장충동2가)

Ambassador Seoul Pullman: 서울특별시 중구 동호로 287(장충동2가)

ibis Ambassador Seoul Insadong: 서울시 종로구 삼일대로 30길 31

ibis Styles Ambassador Incheon Airport: 인천광역시 중구 제2터미널대로 340

Novotel Suites Ambassador Seoul Yongsan: 서울시 용산구 청파로20길 95

Novotel Ambassador Seoul Yongsan: 서울시 용산구 청파로 20길 95

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan: 서울시 용산구 청파로 20길 95

ibis Styles Ambassador Seoul Yongsan: 서울시 용산구 청파로20길 95