Waltons

Waltons, stationery and office supplies with delivery across South Africa

Waltons is a South African retailer specialising in stationery, office and school supplies, furniture, ink and toner, and everyday items for businesses and individuals. The company presents itself as one of the best-known brands in the sector in South Africa and is part of the Bidvest group. Its business combines online sales, with shipping across the country, with a network of physical stores where orders can be collected free of charge.

Catalogue: from basic stationery to furniture and technology

The range is organised into several departments. The site listed the following product volumes by area:

• Stationery, School & Crafts: 3,308 products.
• Office Supplies: 2,483 products.
• Furniture: 295 products.
• Tech & Gadgets: 369 products.
• Refreshments & Catering: 219 products.
• Cleaning & Hygiene: 268 products.

Within stationery, school and crafts are adhesives, arts and crafts, craft machines, diaries, books and notepads, learning and scholastic tools, school bags and lunchware, stationery essentials and writing instruments. The office area includes desk essentials, filing systems and accessories, office accessories, office governance, office machines, paper, printer inks and toners, and storage and organisation. In furniture, desks and workstations, ergonomics and wellbeing solutions, seating, storage and shelving, and tables are offered. The tech and gadgets section covers accessories, audio visual, laptops, networking, power and batteries, and printers and scanners. The offer is completed by refreshments and catering — appliances, beverages, coffee and tea, milk, snacks, sweeteners and water — and cleaning and hygiene, with cleaning supplies, cleaning tools, detergents, disinfectants, personal hygiene and safety, tissues and waste management.

School lists and packs by school

The company has a tool to find the pupil's school, choose the grade and generate the exact stationery pack with all the correct items and quantities. The site mentioned a database of more than 3,800 schools and the possibility of saving children's details to repeat the purchase with a single click. If the school does not appear in the search engine, the customer can upload their list to receive help.

Orders for businesses and schools

Waltons supplies individuals, businesses and educational institutions with stationery, office supplies and furniture in bulk, with nationwide delivery and flexible payment options, including Payflex. The company states that it handles everything from equipping a classroom to equipping an office or a home study space.

Delivery, collection and payment

Standard delivery costs 70 rand and is free on orders over 500 rand. In eligible areas, same-day express delivery and free in-store collection via click & collect or deliver-to-store are offered. Payment can be made by card or Instant EFT through PayFast and PayU, or with Payflex, which allows the amount to be split into three or four interest-free instalments.

In-store services

In addition to selling products, Waltons stores provide printing, photocopying, document binding, scanning, laminating, poster printing, plan printing and photo printing, ID and passport photos, and courier services.

History and structure

The company states it has more than 70 years of activity supplying stationery, office supplies and school materials in South Africa. It is part of the Bidvest group and has a network of stores in the country, as well as support channels such as online chat and a contact form with province selection.