GoMed

GoMed, online pharmacy with home delivery in Nigeria

GoMed is a community pharmacy that operates online and delivers in Nigeria. Its catalog allows you to request prescription and over-the-counter medications, as well as health and wellness products, with the support of licensed pharmacists and a network of verified partner pharmacies. The company presents itself as a European-owned entity that brings together experience from Finland, the Netherlands, and Nigeria, with the goal of digitalizing access to safe and affordable health products and services in the country.

Consultation and pharmaceutical care services

The platform offers several channels of care. Users can consult a licensed doctor from home to receive guidance on prescriptions, symptoms, and treatments, and book a doctor consultation appointment. There is also the option to chat with a pharmacist to resolve doubts before buying, as well as a free service to communicate with pharmacists. In addition, GoMed allows you to upload a prescription, report adverse drug reactions, and authenticate the legitimacy of medications.

Health product catalog

The site organizes its offering by categories and brands. Among the visible categories are pain relief, children's products, multivitamins, antimalarial medication, lubricants, aphrodisiacs, omega-3 supplements, and asthma medication. The company states that products are sourced through verified local pharmacies and that delivery is made securely to the customer's doorstep.

Partner pharmacy network and vendor program

GoMed works with partner pharmacies and has enabled a program for pharmacies and suppliers of pharmaceutical or wellness products to register as verified vendors. Through this initiative, vendors can list their products, manage orders, and reach customers interested in health in Nigeria. The company states it has more than 100 partner pharmacies and has maintained 70,775 patient conversations, in addition to supporting three United Nations Sustainable Development Goals.

Presence and coverage

GoMed operates from two offices in Nigeria: one in Lagos, on the mainland, and another in Abuja, in the Federal Capital Territory. The company serves orders throughout the country and its website is available in English. Customer support is offered via live chat every day between 8:00 and 20:00, with the option to leave messages outside those hours.

Customer reviews

The platform shows a rating of 4.8 out of 5 based on customer reviews on Trustpilot. The testimonials highlight the speed of delivery, the care of the pharmacists, and the effectiveness of the service. One customer mentions having received their order the same day within two hours, while another describes a purchase made from the United Kingdom with punctual delivery in Nigeria.

Offices and locations

Lagos office: No 82 Murtala Muhammed Way (Ebute Metta), Lagos mainland, Lagos - Nigeria

Abuja office: No 5 Stephen Orasanya (4th Avenue), Gwarinpa, FCT Abuja - Nigeria