Vetpost

Vetpost, online veterinary pharmacy founded by veterinarians

Vetpost is an online veterinary pharmacy based in Tauranga, New Zealand, operating nationwide. The company presents itself as founded by veterinarians and offers professional advice along with shipping of products for companion and farm animal care. Its catalogue is organised by species — dogs, cats, horses, small animals and farm animals — and covers both over-the-counter products and prescription-only medications.

Prescription medications and ordering process

One of the core services is the dispensing of prescription medications. The procedure indicated by the company requires that, after the veterinary consultation, the professional emails the prescription to pharmacy@vetpost.co.nz or that the customer sends the physical copy to PO Box 9450, Greerton, Tauranga, 3142. Vetpost uploads the prescription to the user's account, and the user receives an email notification with instructions to complete the order. According to the published information, shipments are made within one business day.

Catalogue for dogs and cats

The range for dogs and cats includes dry and wet food, veterinary diets, treats, hygiene and cleaning products, cat litter, bandaging and support items, and supplements. The catalogue can be browsed by category or by ailment. Among the conditions covered are anxiety and stress problems, arthritis and joint disease, ear and eye infections, dental disease, diabetes, kidney, heart and liver disease, skin, urinary and digestive problems, as well as vomiting and diarrhoea. For cats, specific categories are added such as cat flu, hairballs and hyperthyroidism.

Products for horses and small animals

For horses, Vetpost sells medications and pharmacy products, accessories, bandages and supports, behaviour and calming products, hoof and feet care, first aid kits, gastrointestinal and respiratory products, hormones, supplements, treats, wormers and wound treatments. Ailments covered include allergies, anxiety, diarrhoea, gastric ulcers, hoof disease, joint problems, hindgut disease, laminitis, mud fever and skin problems. There is also a section of products for riders. For small animals, items are offered for rabbits, rodents, guinea pigs and birds.

Brands and promotions in the catalogue

The shop works with brands such as Royal Canin, Hill's Pet Nutrition, NexGard Spectra, Bravecto, 4CYTE, Profender, Vetnex, Virbac, Purina and Nuvetra, among others. The site shows promotions and limited-time offers, such as discounts on selected products, packs with additional free units and benefits for Farmlands cardholders. It also has a subscription programme with a 10% discount on recurring orders of Hill's Pet Nutrition and autoship options on numerous products. It also announces a draw for an MG4 electric vehicle to mark its eleventh anniversary.

Shipping and customer service

Vetpost offers free shipping on orders over $89 for the North Island, with exclusions applicable to rural areas and wholesale orders. The company handles enquiries through pharmacy@vetpost.co.nz and info@vetpost.co.nz, and has a contact address for job applications at jointheteam@vetpost.co.nz. Its physical headquarters is at 3/315 Matakokiri Drive, Tauriko, Bay of Plenty, postcode 3110.

Location and contact

3/315 Matakokiri Drive, Tauriko, Bay of Plenty, NZ · Phone: 021 838 746 · Email: pharmacy@vetpost.co.nz · Hours: Monday to Friday: 09:00-16:00