The Brooklyn

The Brooklyn, pet beds and accessories in New Zealand

The Brooklyn is a New Zealand store specialising in beds and rest products for dogs and cats. The company presents itself as a local brand, New Zealand owned and operated, based on the North Shore in Auckland. Its catalogue is organised around beds, rest accessories, collars and leashes, blankets, supplements, car products and travel items.

Dog and cat bed catalogue

The bed range includes calming, cooling, orthopaedic and memory foam models, as well as bolster beds and chew-resistant models. The store also sells replacement covers for various lines, such as covers for Deep Sleep, Memory Foam, Ultra Rim and Nest, as well as cooling, chew-resistant bouclé covers, quick-dry covers and water-resistant liners. For cats, it offers calming beds and calming blankets.

The company states that its beds use CertiPUR® certified foams and fillings and that the covers are removable and washable. The catalogue is available in small, medium, large and extra-large sizes, with various cover and filling options.

Accessories, travel and feeding

In addition to beds, The Brooklyn sells collars and leashes from the Featherlight line, an AirTag holder, calming blankets, supplements such as pet manuka honey, car seat covers, portable treat and drink bottles, calming travel blankets and insulated bowls. The store groups these products into categories such as Walk & Feed, For The Car and Bundle & Save, with packs combining beds, covers, collars, leashes and walking accessories.

Shipping, returns and payment methods

The company offers free shipping in New Zealand on orders over $79 and free returns or exchanges within 30 days. It also offers next-day shipping to the North Island and accepts buy now, pay later with Afterpay, split into four fortnightly interest-free payments. The site stated that free shipping applies to orders over $79 and that returns are free.

Reviews and track record

The brand claims to have served more than 100,000 pets and to have more than 2,000 verified reviews. On Trustpilot, the company has a rating of 4.7 out of 5 based on more than 2,065 reviews, with an "Excellent" rating. The company also states it has donated more than $40,000 worth of beds to rescues and presents itself as a New Zealand brand since 2020.

Editorial content and guides

The site publishes guides and articles on rest, travel and pet care, including cat bed comparisons, tips for travelling by car with pets in New Zealand, dog seat covers, memory foam beds, collars and AirTag tracking. These contents address choosing products according to the animal's age, size and needs.

Location and contact

Phone: 09 887 5328 · Email: hello@thebrooklyn.co.nz · Hours: Monday, Tuesday, Wednesday, Thursday and Friday: 10:30-16:00 | Saturday and Sunday: 12:00-14:00