Catati

Catati, cat-only store and hotel in Auckland

Catati presents itself as New Zealand's first brand dedicated exclusively to cats. It operates from Auckland with two complementary activities: a cat product store and a cat hotel. The company states it is locally owned and operated, and notes that every order is prepared and shipped from New Zealand.

Cat product catalogue

The online store organises its range into several categories: litter, feeders, furniture, toys, grooming, food and treats, and accessories. Featured items include a deep stainless steel litter box with high sides and scoop, window-view and breathable cat carrier backpacks, beds in various shapes (paw, pumpkin, monster horn), scratchers and towers, tunnels and modular felt houses.

The catalogue also includes food and care products such as VetIQ dental treats, urinary and hairball remedies, Churu creamy treats from Inaba in various formats, and Cat RawMix50 frozen raw food made with cage-free chicken and New Zealand grass-fed lamb. The store also sells freeze-dried treats made from wild hoki fish and green-lipped mussels, both of New Zealand origin.

Tofu and tapioca litter

One of the products the company promotes most heavily is its tofu and tapioca (cassava) litter, described as natural, clumping and flushable. Catati states that the first purchase of this product includes a trial bag for NZ$9.99. The website itself recommends checking local council rules before flushing it down the toilet.

Cat hotel

Catati runs a cat hotel it describes as cosy, safe and stress-free, with daily care, enrichment, cuddles and comfort for the animals staying there. The company notes that the products it sells are also used in its own hotel.

Shipping, pickup and returns

The store offers free shipping on orders over $49 in Auckland, $99 in the North Island and $189 in the South Island. It provides tracked shipping nationwide, free in-store pickup in Auckland and returns within 30 days. The company also mentions a rewards programme and a wholesale line.

Service and local presence

The team describes itself as made up of cat lovers, with customer service and an FAQ section on its website. The company publishes customer testimonials from different areas of Auckland, such as Central, North Shore and West Auckland.

Location and contact

13A Ride Way, Rosedale, Auckland, NZ · Phone: +6402885217857 · Email: info@catati.co.nz · Hours: Tuesday to Sunday, 11:00 to 17:30. Closed Mondays and public holidays.