New Zealand Seniors

Life and funeral insurance for over 50s in New Zealand

New Zealand Seniors is an insurance brand aimed specifically at New Zealanders over 50. Its range currently consists of two products: Seniors Life Insurance and Seniors Funeral Insurance, both designed to be taken out with a short questionnaire and without medical tests or blood tests. The insurer behind the policies is Pinnacle Life, which according to the website itself has been insuring New Zealanders for over twenty years, while distribution and promotion are handled by Greenstone Financial Services NZ Limited.

Seniors Life Insurance

This life insurance offers cover of up to NZ$200,000, valid until the insured person turns 85. The application is completed by answering eight questions and choosing the cover amount. New Zealand residents aged between 45 and 79 can apply without the need for a medical examination or blood test. The brand presents it as a way to protect family and the financial planning built up over a lifetime.

Seniors Funeral Insurance

The funeral insurance provides a lump sum payment of up to NZ$30,000 intended to cover the funeral or tangi and other final expenses. Acceptance is guaranteed for New Zealand residents aged between 18 and 79, also without medical tests or blood tests. The company presents it as a way to ease the burden on family members at a difficult time.

Awards and customer reviews

The company presents itself as an award-winning insurer, although the material does not specify which awards it has received. In the reviews section, the site indicated an average score of 4.7 out of 5 from 3,644 reviews, with comments highlighting the clarity of the explanations and the service provided by the team.

Claims process and documentation

To start a claim, the company states that the customer must call by phone and request the relevant form; then they need to gather the required documentation, complete the form and send it by email or post to the address provided on the website. The brand stresses the importance of reading the policy document before taking out cover, as it sets out the conditions, cover and exclusions.

Informative content for older people

The site maintains an editorial section, the Discovery Hub, with articles on life and funeral insurance and on topics of interest to the senior community: the cost of funerals, retirement, home care plans, adapted yoga, social groups to stay active, or the home decluttering method known as Swedish Death Cleaning. It also publishes the Silver Dollar Report, focusing on the cost of living, retirement savings, KiwiSaver and family support.

Location and contact

DX Box EP71505 Penrose, Auckland · Email: claims@nzseniors.co.nz