Consulate of Colombia in Auckland

Service for all of New Zealand

The Consulate of Colombia in Auckland has consular jurisdiction over New Zealand. Colombia's Embassy is in Canberra, but Auckland is the published office for residents' consular procedures in New Zealand. The office is on Level 16, 191 Queen Street, in the CBD.

Appointments and contact

Every in-person procedure requires an appointment through the virtual booking platform identified by the Consulate. Public hours are Monday to Friday, 9:00 am–1:00 pm and 2:00–4:00 pm. The office asks users to prioritise email for enquiries; the local telephone is 09 300 6390. The 24-hour number +64 27 304 8353 is for consular emergencies only, not procedural advice. If someone's life or safety is in immediate danger in New Zealand, the Consulate says to contact 111 first.

Services and documents to prepare

• Birth registration: the child must attend with one parent. The office asks for the original apostilled live-birth certificate; the Colombian parent brings original national ID and a parent of another nationality brings a valid passport and copy.
• Passport: personal attendance is required; adults bring original Colombian ID and minors attend with a parent and an authentic Colombian civil birth record. Bring the previous passport if available; a police report is requested if it was lost or stolen. The photograph is taken at the office.
• Passport collection: the published minimum processing time is four weeks. For certified mail delivery, bring a tracked NZ Post bag.
• Criminal-record certificate: request it online; the local page says it is free and is usually emailed in about three days.
• Copy authentication: requires ID and both the original document and copy; a fee applies.
• Residence certificate: the office requests proof of identity and residence in New Zealand, with documents specified in its current instructions.

Fees can change, so older amounts are not reproduced. Confirm the current charge, payment account and procedure-specific requirements on the official page before paying or travelling.