Touch & Catch

Touch & Catch, online retailer of bags and accessories in Auckland

Touch & Catch is a retail store based in Auckland (New Zealand) that operates exclusively online and ships its products to New Zealand and Australian customers. The company presents itself as a retailer that personally selects the items it sells, based on criteria of material quality and design, and states that it only adds products to its catalogue that it believes in.

Catalogue: bags and accessories for women

The women's section is the largest part of the catalogue. It includes tote bags, crossbody bags, travel bags, handbags, backpacks and clutch or evening bags. Women's accessories include wallets, purses, key cases, jewellery and belts. The range is completed with women's fashion clothing, maternity clothing and women's sportswear.

Among the featured items in the catalogue are a tote and crossbody bag made from genuine full grain cow leather, with a soft pebbled finish, and a smooth-cut vegan leather crossbody bag. The store indicated that the genuine leather model was sold out at the time of the analysis.

Bags and accessories for men

The men's section brings together crossbody bags, briefcases, travel bags, laptop bags and chest, bum or waist bags. Accessories include wallets and key cases, among them an RFID wallet and an aluminium card holder designed for compact daily use.

Baby items and childcare equipment

The childcare catalogue focuses on baby bags and backpacks. The company sells nappy tote bags, large-capacity backpacks, waterproof versions and a water-resistant canvas tote model. It also includes children's books within this category.

Home, pets and other accessories

The home and living section includes decorative items and insulated bags, among them a 15-litre model with two food compartments, and food delivery bags. For pets, it offers collars and leads, pet carriers, training bags and toys. The catalogue is completed with a sports and outdoor section, tools, clothing bags, tech and mobile accessories.

Shipping, payment and customer service

The company dispatches from Auckland and offers same-day pickup. The timeframes indicated on the site are between one and five working days for urban areas in New Zealand, three to six working days for rural areas in the country and three to ten working days for Australia. Shipping is free to New Zealand and Australia on orders over 70 and 120 dollars respectively, according to the threshold indicated by the store.

As payment methods it accepts American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Union Pay and Visa. It also offers instalment payments in four instalments through Afterpay. Customer service is handled by email and the store publishes shipping, returns and refund policies.

Location and contact

Phone: 095583006 · Email: sales@touchandcatch.co.nz