Tollvignettes.com

Tollvignettes.com: e-vignettes for European motorways

Tollvignettes.com is an independent service that sells e-vignettes, the electronic toll pass linked to a vehicle's license plate that replaces the traditional paper sticker. The company is not a government agency: it presents itself as an independent provider that registers e-vignettes with the relevant toll authorities and applies service fees.

The service is aimed at drivers who need to travel on motorways in several European countries and prefer a single purchase process instead of going to national toll portals. The company states that more than 1 million drivers have used the platform and shows ratings of 4.6 out of 5 on Trustpilot, with 34,408 reviews, and 4.7 out of 5 on Google, with 5,125 reviews.

Countries covered

The catalogue of e-vignettes available on the site includes eight countries:

• Czech Republic
• Slovakia
• Romania
• Bulgaria
• Hungary
• Slovenia
• Switzerland
• Moldova

How the purchase works

The process is described in three steps. First, the user selects the country and the type of e-vignette they need. Then they enter the vehicle details, including the license plate, and complete the payment online. Finally, the confirmation is sent by email and the license plate is registered in the official toll system, so there is no need to place any sticker on the windscreen.

The company states that delivery usually takes place within 5 minutes, although in exceptional cases it may take longer, and warns that you must not start driving until you have received the e-vignette. Printing is not required: it is sufficient to carry it in digital form, for example on your phone or laptop.

Advantages it highlights over national portals

Compared with buying directly from each national toll authority, Tollvignettes.com emphasises that it unifies the process for several countries in one place, offers more language options, a broad range of payment methods, the option to pay in the customer's preferred currency and customer support in their language. Accepted payment methods include credit card, Apple Pay, Google Pay, PayPal — where available — and supported local payment methods.

The company also points out that buying the e-vignette before travelling avoids waiting at the border, as the license plate is registered in the official system before the journey, and reduces the risk of fines, since in many European countries cameras scan license plates automatically, often at or directly after the border.

Validity and options

The validity period depends on the country and the option selected during purchase. The usual alternatives shown in the ordering process are 1 day, 7 days, 30 days or 1 year, and the available periods are indicated at the time of placing the order.

Post-purchase changes and cancellation policy

The company allows the license plate associated with e-vignettes for Slovenia, the Czech Republic and Slovakia to be changed, provided the request is made before the e-vignette becomes valid and through the support team. However, once the e-vignette has been delivered, the order can no longer be cancelled: by completing the purchase the customer agrees to waive their right of withdrawal, because the registration is carried out immediately, and no refunds are offered after delivery. It is also not possible to cancel or refund an e-vignette purchased for the wrong country, so in that case a new one must be bought.

Certifications and backing

The site declares that it is an official sales partner of National Mobile Payment Plc. and holds ISO 27001 and ISO 9001 certification. Customer support is provided by email and via live chat when available.

The business is operated by Roadwise Group B.V., based at Oudegracht 294, Utrecht (Netherlands).

Location and contact

Oudegracht 294, Utrecht, NL