La Fichel

La Fichel, Canadian-inspired online women's fashion

La Fichel is a women's fashion store that operates exclusively through its website. Its offering is built around a timeless, feminine, and refined style, inspired by Canadian style, with garments designed to stay relevant beyond a single season. The company presents itself as a project focused on quality, elegance, and trust, and targets women in Canada.

Catalog of garments and accessories

The catalog covers much of the women's wardrobe. The dresses section is organized into maxi, midi, mini, and summer dresses. The tops category includes blouses, tops, sweaters, hoodies, and cardigans. Bottoms include trousers, jeans, and shorts. Outerwear ranges from lightweight jackets, leather jackets, and denim jackets to coats and parkas. Footwear lists sandals, heels, and cowboy boots. Handbags are divided between shoulder and crossbody bags and tote bags. The catalog is completed with jumpsuits, accessories, two- and three-piece sets, blazers, gloves, belts, backpacks, and a men's section with formal suits, dress shoes, denim jackets, chinos, cardigans, boots, and accessories.

Shipping, returns, and payment methods

Orders within Canada are shipped free of charge with full tracking via carriers such as Canada Post and UPS. The company offers returns within 30 days of purchase with a full refund. Payment is processed securely and American Express, Visa, Mastercard, Maestro, PayPal, Apple Pay, Google Pay, UnionPay, and Shop Pay are accepted. The site also shows a volume promotion: 10% off when buying two items, 15% off for three, and 25% off for four.

Customer service

Customer service is handled by email and phone, with a commitment to respond within 24 hours. Service hours are Monday to Friday from 9:00 a.m. to 6:00 p.m. (EST), and closed on Saturdays and Sundays.

Company information

The site identifies the store as La Fichel and states that the company name is TKM productions, with company number 92446175 and address at Valenciadreef 12, Rotterdam, South Holland, 3067 WL, Netherlands.

Location and contact

Valenciadreef 12, Rotterdam, South Holland, 3067 WL, Netherlands