Lumina Wear

Lumina Wear: online women's fashion with free shipping and 30-day returns

Lumina Wear is an online women's fashion store that sells clothing and accessories through its website. Its catalog is organized into categories such as dresses, outerwear, tops and sets, trousers and skirts, lingerie, footwear and bags. The company presents its activity as a selection of carefully curated feminine styles, with seasonal launches such as the Fall Edit and new fall-winter arrivals.

Product catalog

The offering includes dresses in different cuts and styles, such as midi, maxi, wedding guest, wrap, knit and cocktail dresses. In outerwear and coats you can find trench coats, long coats, quilted jackets, blazers and jackets. The knitwear and sweaters section includes turtleneck sweaters and outerwear pieces. It also offers lingerie, bodysuits, nightwear, boots, bags and essential accessories.

The catalog shows a selection of garments with their own names, such as the Juniper, Isabelle, Aurora or Luna dresses, and coats such as Carol, Evelyn or Olivia. The sale prices indicated on the site range from $49.95 to $124.95, with higher regular prices reflecting applied discounts. The store indicates that available sizes can be checked using a size guide on each product page.

Promotions and loyalty programs

Lumina Wear announces an anniversary promotion with tiered discounts: 10% off when buying two items, 15% off when buying three, and 20% off from four products. It also offers 10% off the first order to those who subscribe to its newsletter, which also gives early access to sales and new arrivals. The company communicates these offers as part of its regular commercial strategy.

Shipping, payments and returns

Standard shipping is free and takes 6 to 14 business days depending on the destination. There is an express shipping option for $7.95 with a delivery time of 3 to 10 business days. Orders are dispatched within 1 to 3 business days and the customer receives an email with the tracking number. For European Union customers, in Belgium and the Netherlands, VAT is already included in the prices shown; outside the EU, duties and import taxes may apply and are payable by the buyer.

The company accepts major credit cards (Visa, Mastercard, Maestro, American Express), PayPal, Cash App and secure bank transfers. Returns are accepted within 30 days of delivery, provided the items are unworn, unwashed, with original tags and in their original packaging. To start a return, it must first be registered by email. It also offers a Keep & Exchange program to receive another size or color.

Customer service and corporate information

Customer service is available Monday to Saturday, from 9:00 AM to 5:00 PM CET. The company identifies itself as Lumina Wear, operated by Nexora, with commercial number 95810358 and VAT number NL005175229B84. Its corporate address is Elzenhoven 2, 3162 PJ, Rhoon, The Netherlands. The phone number +1 (302) 329-5856 is indicated exclusively for SMS messages. The contact email is support@luminahelp.com.

Location and contact

Elzenhoven 2, 3162 PJ, Rhoon, The Netherlands · Phone: +1 (302) 329-5856 · Email: support@luminahelp.com · Hours: Monday–Saturday, 9:00 AM–5:00 PM CET