Bennett & Clarke

Bennett & Clarke, online fashion with free UK delivery

Bennett & Clarke is a fashion store that operates exclusively through its website, with a British domain, and presents itself as a selection of men's and women's clothing guided by fabric, structure and longevity rather than trends. The brand sums up that approach in its own motto: clothes that don't shout.

The catalogue is organised into two main sections, women and men, with specific sections for footwear, coats and knitwear, among others. The store sells in pounds sterling and offers free delivery on all orders within the United Kingdom, along with a 30-day returns policy for unworn, unwashed items in their original condition.

Women's clothing and footwear

The women's section covers footwear — boots, ankle boots, trainers, loafers, heels and sandals —, dresses, jackets and coats, knitwear, trousers, jeans, hoodies, co-ords, bags and tops. Within dresses, the catalogue distinguishes categories such as party dresses, wedding guest dresses, prom dresses and maxi, midi and mini styles. In jackets and coats, coats and quilted jackets are listed; in knitwear, jumpers and cardigans; and in tops, blouses.

Men's clothing and footwear

The men's offering includes footwear — boots, trainers, loafers and sandals —, jackets and coats, knitwear, trousers, cargo trousers, joggers, suits, hoodies and shirts. As in the women's section, quilted jackets and knitwear have their own sections.

Promotions and customer reviews

The site announces discounts of up to 60% in a limited-time campaign and offers bundle deals when purchasing multiple items. The store shows an average rating of 4.7 out of 5 based on more than 2,700 reviews, with verified testimonials mentioning the comfort of the footwear, the fit of the garments and the service received from customer care when exchanging sizes.

Customer service and logistics

Customer service is available by email and telephone Monday to Friday, 9:00 to 18:00, and remains closed at weekends. The store has a contact form and a detailed size guide on most product pages. Once the order has been dispatched, the customer receives a confirmation email with tracking details.

Corporate and operational structure

Behind the trading name Bennett & Clarke is the company Peak Global Group, registered with the Dutch Chamber of Commerce (KvK) under number 99911302 and a Dutch VAT number. The company states a warehouse address in Ningbo, in China's Zhejiang province, and a company address in Apeldoorn, in the Dutch province of Gelderland.

Locations and premises

Main location: Gijsbrechtgaarde 238, 7329CD, Apeldoorn, Gelderland, The Netherlands

Location 2: Lecang, No. 168-230, Nijiayan Road, Yongjiang Street, Jiangbei District, Ningbo City, Zhejiang Province, China