Grand Velas Riviera Maya

Grand Velas Riviera Maya, all-inclusive resort in the Riviera Maya

Grand Velas Riviera Maya is a luxury all-inclusive resort located in the Riviera Maya, in Playa del Carmen (Quintana Roo, Mexico). Its offering combines the Caribbean Sea setting with the Yucatán jungle and structures the stay around three distinct experiences: Grand Class, Ambassador, and Zen Grand.

Three settings for different types of travel

The Grand Class experience is presented as an oceanfront retreat with a tranquil atmosphere and standout views, geared toward romantic getaways. Ambassador focuses on families, with private beach excursions and interactive cooking classes. Zen Grand is set in a tropical jungle environment and is described as a family space for rest in harmony with nature.

Accommodation

The resort offers suites with private terraces, plunge pools, whirlpool tubs, and ocean or jungle views. The offering is organized into three main families: Grand Class Suites, Ambassador Suites, and Zen Grand Suites, with variants that include oceanfront, nature view, and pool categories, as well as presidential and two-bedroom suites for families.

Dining

Gastronomy is a central part of the all-inclusive experience, with cuisine by internationally renowned chefs. The resort has eight restaurants: Piaf, Azul, Frida, Bistro, Chaká, Sen Lin, Cocina de Autor, and Lucca, plus bars. The offering ranges from Michelin-starred French dishes to Mexican, Italian, and Asian fusion cuisine, with informal beachfront options, 24-hour room service, and themed events. Cocina de Autor retains its Michelin star, according to the establishment itself.

Spa and wellness

SE Spa by Grand Velas offers treatments and therapies focused on physical and mental well-being, and includes a water ceremony. The resort notes that it is one of six establishments in Mexico with the Five-Star distinction from Forbes Travel Guide. The wellness offering is rounded out by a Kids' Spa.

Families, couples, and solo travelers

The resort has a Kids Club and Teens' Club, with creative activities, nature walks, water sports, and movie nights. For couples, it offers a honeymoon package with private excursions, spa treatments, and tailor-made experiences. It also offers an experience for solo travelers, with wellness retreats, personalized excursions, and rejuvenating treatments.

Meetings, weddings, and events

Grand Velas Riviera Maya has spaces for meetings and conferences, as well as services geared toward corporate events, with specific packages. On the social side, it offers wedding services ranging from venue selection to bespoke packages.

Setting and activities

The resort presents itself as a base for exploring the region, with excursions and experiences that include Quinta Avenida, Xcaret, a luxury sailing adventure to Isla Mujeres, Xel-Há, the Mayan ruins of Tulum, whale shark snorkeling, the Cirque du Soleil show “Joyá,” the Chichén Itzá tour, and Río Secreto. The town of Playa del Carmen is described as a nearby coastal destination with beaches, shops, restaurants, and nightlife.

Accolades

The establishment publicizes its inclusion in TripAdvisor's Top 3 all-inclusive hotels in Mexico and its presence on the AAA lists, where it ranks among the top ten hotels in the world and with Cocina de Autor among the top ten restaurants in Mexico. It also mentions the Travelers' Choice Awards, the Food and Travel Reader Awards, and a distinction as Hotel Instagram of the Year.

Services and practical information

Booking is done through the website, with selection of dates and number of adults and children. Check-in is from 3:00 PM and check-out is at 12:00 noon. The site includes a booking reminder service and an event calendar, as well as a contact channel for wedding inquiries.

Location and contact

Carretera Cancun Tulum Km 62, Playa Del Carmen Quintana Roo · Phone: 877 418 2963 · Email: reservationsrm@velasresorts.com · Hours: Check-in: from 3:00 PM. Check-out: 12:00 noon.