Hotel Carlton on the Grand Canal

On the Santa Croce side, Hotel Carlton on the Grand Canal stands opposite Venezia Santa Lucia: cross the canal over the Scalzi Bridge and the noise of trains gives way to a Venetian plaster façade. The hotel lists 145 rooms decorated with eighteenth-century references and an official four-star classification. Its spaces combine accommodation with a restaurant, two cafés and a panoramic rooftop terrace; guests who choose a Grand Canal view room pay for a different outlook from rooms facing courtyards and narrow lanes.

Room options range from small doubles with a French bed to superior doubles, triples, family rooms and junior suites; some overlook the canal or a private patio. The hotel has three lifts and says three ground-floor rooms have adapted bathrooms, though accessibility needs should be discussed before booking. Booking showed 8.0/10 from 7,107 reviews when checked on 11 October 2026, with location and staff among the stronger categories; comments also mention compact bathrooms or rooms that could use refurbishment. The four-star classification is official and separate from the guest score.

Guest comments often value the station location, breakfast, staff and the chance to sit at Carlton Café beside the canal; others describe small rooms, narrow bathrooms or early noise in areas most exposed to Santa Lucia. Top of the Carlton occupies the rooftop, with bar and dining service that may depend on season and weather. The hotel advertises a buffet breakfast, but confirm whether it is included in the rate you choose.

The official address is Santa Croce 578 and the phone number is +39 041 275 2200. The hotel lists check-in from 14:00 and check-out by 11:00; it has no private car park and directs guests to nearby garages in Piazzale Roma. Its strength is an easy arrival and the services of a larger hotel, while Hotel Abbazia sits in Cannaregio, retains the refectory of a former convent and offers a quieter courtyard as well as a bridge-free route from the station. Carlton suits travellers seeking in-house facilities and views; Abbazia suits those prioritising a short, simple walk with luggage.